Sales Associate Forte Dei Marmi - Forte dei Marmi, Italia - Emilio Pucci
Descrizione
Position:
The Sales Associate is part of the Boutique Team and with the partnership of the Store Manager aims to reach the selling objectives and develops a high-quality relationship with the clients, promotes the brand Pucci.
Sales and customer service
- Manage to achieve sales goals set by the Store Manager.
- Contribute to a "top level" customer service, in all aspects, in order to meet effectively any request of clientele.
- Collect, Gather and analyse CRM data in order to leverage the existing client database
- Develop retail excellence behaviours such as personal relationships with customers, individual followup of the clientele, aftersales quality issues, selling ceremony
- Contribute to display setup for windows and interiors, following and executing company guidelines.
- Act as advocate on behaviours expected in the Store in terms of dress code, standing, customer approach, selling ceremony
- Support the promotion campaigns in the store (special events, Press presentations,) to develop the brand, the store and the collections on a local level
- Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the store management and the Buying department
- Develops a very good knowledge of the Luxury market and competitors
- Contribute to controlling and managing the stock, respecting the guidelines of the Maison.
- Perform all requested tasks related to daily Store' operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the store manager
Profile:
2 to 5 years selling experience in Luxury+Fashion industry
Selling experience in RTW and accessories
Excellent selling and communication skills
Permanent care to details and result-oriented
Positive attitude and reliable behaviour
Computer skills and retail management system knowledge
Fluent English and Italian
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