Clinical Advisor - Milano, Italia - Straumann Group

Straumann Group
Straumann Group
Azienda verificata
Milano, Italia

1 mese fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione

Position Summary:
The Role


Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe.

In this endeavor, Clinical Advisor will be a critical role to oversee clinical activities for ClearCorrect providers within Western European region, to translate customers' clinical needs for future product de-velopment, as well as to provide in-house clinical guidance and input for internal training on clinical knowledge.


Responsibilities of the Position:


  • Work closely with key providers to establish treatment protocols and preferences in aligner therapy, including current ClearCorrect products as well as for future new product launch.
  • Train countrybase mentors to offer clinical advice to providers, with a focus on the proper use of ClearCorrect system and the benefits to be communicated to customers.
  • Act as the 2ndlevel consultant to providers who need assistance on difficult cases, to ensure excellent customer experience and optimal clinical outcome for ClearCorrect users.
  • Gather feedback from providers and generate reports to regional and BU teams to identify best practices, product improvement areas and other insights.
  • Provide clinical training and education to key providers via online presentation, onsite workshop and any other means necessary.
  • Engage providers and support KOL relationship development.
  • Take the lead in clinical advice and Treatment Planning Solutions (TPS) in the region, supervising the local clinical advisors and TPS partners, streamlining organization, setting standards, organizing training and followup.
  • Be the gotoperson for ClearCorrect ambassadors and KOL's, helping the countries to find and develop local ClearCorrect Ambassadors, organizing regional Ambassador calls, training and meetings and support the development of training and presentation material of WE speakers
  • Take the lead in the collection of clinical cases for the clinical case gallery
  • Collaborate with marketing and sales team to activate ClearCorrect users, acquire new customers and increase case start rate.
  • Train the ortho sales and service team in the region with the established treatment protocols, enable them to support providers with patient selection, treatment planning, orthodontic management and troubleshooting clinical roadblocks.
  • Cotravel to key customers and KOLs with field sales and marketing team.
  • Constantly liaise with global BU and country teams to keep abreast of product updates, technology advancement and market change.
  • Participate to User Acceptant Tests (UAT) and provide input and feedback, taking the lead to have local ClearCorrect ambassadors participating to UAT, followup and collect feedback.
  • Be a part of highperformance team that delivers monthly, quarterly and annual business results and company goals.
  • Comply with all safety policies, practices and procedures. Report all unsafe activities to manager and/or Human Resources
  • Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
  • Other duties as assigned from time to time.

Minimum Qualifications:


  • Graduate of Dentistry, Orthodontics knowledge is a plus.
  • Experience with aligner therapy is required.
  • 5+ years of work experience, of which at least 2 years in a clinical environment.
  • Experience in training dentists and orthodontists is a plus.
  • Highly proficient in the following languages: Italian and English
  • Good knowledge of basic computer operations and Microsoft Office tools.

Competencies & Skills

  • Excellent interpersonal and written communication skills, strong presentation skills.
  • Enthusiastic about providing excellent support & service, always customer centric.
  • Ability to work independently and collaboratively in a matrix environment
- "Player-learner" mindset, entrepreneurial and result driven.

  • High learning agility and curiosity for new knowledge and willingness to share his/her learning
  • Proactive mindset, taking responsibility and cando mentality.
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