Cabin Steward/butler - Venezia, Italia - Belmond Management
Descrizione
Belmond has a great opportunity for a Cabin Steward to join the Venice Simplon-Orient-Express team.**_
Location during the season :
Venice, Paris, Amsterdam, Budapest, Vienna, Prague, _
_Bucharest and Istanbul__._**The
_Venice Simplon-Orient-Express_ (
VSOE) is a luxury train service from London to Venice and other European cities.
- The Venice Simplon-OrientExpress is the most storied set of carriages in the world. It promises to take you not just across Europe, but to transport you back in time. With its polished wood, sumptuous upholstery and antique fixtures, the train epitomises the glamour and elegance of the Golden Age of travel._
Key Responsibilities:
- Greeting and welcoming the guests.
- Maintaining the Company's standards throughout the trip.
- Attending to the guests' needs (serving refreshments, sundries, setting up cabins, giving information and generally looking after their wellbeing).
- Keeping the carriage clean and sanitised (cabins, corridors, toilets, pantry).
- At "turnaround" times and at the end of the trip, filling out requisition and breakage forms for replenishment of stock.
- The Cabin Steward/Butler must be permanently alert and responsible for the safety and security of guests and their belongings.
- Observance and compliance to the Company procedure and the regulations of National Railways and Customs.
- May be called upon to act as Night Cabin Steward/Night Butler and perform all duties as per Night Cabin Steward/Night Butler tasks.
- May be called upon to act as Relief Cabin Steward/Relief Butler.
- Performs any other duty as requested by the Train Manager/Head Cabin Steward/Head Butler and provides from time to time any help when necessary.
Requirements:
- Genuinely enthusiastic personality, professional & hardworking with the highest standard of presentation and ability to work on own initiative and as part of a team.
- Ability to be adaptable, flexible and solutionfocused.
- Excellent command of English. Additional languages would be desirable.
- Previous hospitality experience within a luxury environment.
- Ability to communicate with guests in the luxury market to meet their individual needs.
- Basic knowledge of reception, housekeeping and/or F&B service techniques.
- Excellent interpersonal skills
European or Swiss passport holder
Further information:
- This is a seasonal position. The train runs between March to November.
- This role is onboard an overnight train.
- Full training will be given. The work undertaken will be done on a rolling rota system ensuring a fair amount of time for each team member in each role.
- Required to work throughout the EU and Switzerland.
Location:
- Italy, Venice
Department:
- Onboard staff & Crew
Employment type:
- Fulltime
Experience:
- Associate
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