Gridspertise - Regional Manager - Milano, Italia - Enel

Enel

Azienda verificata

Milano, Italia

3 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

General Information:

Country

Italy
State/Region
Lombardia
City
Milano
Team
Digital Solutions
Seniority
Expert (48 years of experience)
Job Type
Permanent
Hire Type
Full-Time
Work Regimen
Hybrid
Posting Date
31May2024
Expiration Date
23Jun2024
Company
Gridspertise s

rl
Description and Requirements:

The team Digital Solutions / Client Operations, within Gridspertise is looking for a
Regional Manager in Europe.
Gridspertise is a new, fastpaced global organization with a unique expertise and technological knowhow in distribution grids on a global scale setup in 2021 as a carveout of Enel's twentyyearlong experience in grid digitalization.
Every day we strive to create a greener and more electric future for generations to come by offering cutting edge sustainable solutions to Distribution System Operators worldwide and deliver a new era of sustainable and reliable smart grids.
We are company made of people who aspire to achieve results that enable our teams, our customers, and ultimately the world to prosper. We are looking for highlymotivated, talented, visionary and curious people that are willing to accelerate electric future with us.
Would you like to get involved in a customer oriented, innovative and dynamic context? Join us
What you will do:
As Regional Manager in Europe, you will be responsible for all activities in the region related to:
Support the Sales team in the development of commercial proposals for the adoption of Gridspertise solutions in new clients;
Engage with Sales responsible in the region for analyzing sales opportunities, prepare answer to tenders in the region, prepare technical and economical proposal for customer projects using Gridspertise portfolio of products;
Collaborating with technical teams to develop tailored solutions for clients. Creating and presenting proposals, demonstrations, and presentations to showcase the value of system integration services;
Collaborating with the Gridspertise product development team to identify areas of improvement for existing products, as well as identifying opportunities for new product development;
Ensure the adoption of the Gridspertise digital solutions purchased by clients in the region, managing the adoption projects of the digital solution from contract signature to transition to operations;
Overseeing activity with business stakeholders to gather requirements, analyze needs, and translate business requirements into solutions based on Gridspertise portfolio integrated with customer legacy systems.
Managing project portfolios to ensure delivery on time and within budget;
Identifying and mitigating ITrelated risks, ensuring compliance with relevant regulations, and safeguarding data and systems;
Ensuring timely delivery of IT services, overseeing service desk operations, handling incidents, and providing technical support to resolve issues promptly;
Managing IT budgets, allocating resources effectively, and optimizing costs while ensuring the availability of necessary resources for ongoing operations and projects;
Managing relationships with external vendors, negotiating contracts, and ensuring service level agreements (SLAs) are met for outsourced IT services; Overseeing contract management processes, ensuring adherence to service level agreements (SLAs), and nurturing longterm client relationships to foster repeat business

Who you are:

Bachelor's/Master's Degree preferably in Engineering or Information Technology, with:
5+ years of experience in customer operations management role in a leading system integration company;
Experience of at least 2 years as a system integrator in activities in the context of Smart Meter and Smart Grids;
Knowledge of IT Infrastructure and Systems. Understanding the architecture, components, and interdependencies of IT infrastructure, including networks, servers, databases, storage systems, and cloud services;
Knowledge of IT Service Management (ITSM). Knowledge of ITSM frameworks like ITIL (Information Technology Infrastructure Library) for efficient service delivery, incident management, problem resolution, change management, and service desk operations. SecDevOps;
Knowledge of Cybersecurity. Awareness of cybersecurity principles, best practices, and threat landscapes to ensure robust security measures, including data protection, network security, identity management, and incident response;
Knowledge of Cloud Computing. Familiarity with cloud platforms (such as AWS, Azure, or Google Cloud) and their services to effectively leverage cloud resources, optimize costs, and ensure scalability and reliability;
Knowledge of Networking and Infrastructure Technologies. Proficiency in networking concepts, protocols, and technologies (TCP/IP, DNS, DHCP, VPN) essential for maintaining network stability, connectivity, and security;
Knowledge of Database Management. Understanding