- Check-in and check-out hotel guests in a timely and professional manner.
- Process all payments according to established procedures.
- Welcome guests in a friendly, prompt, and professional manner
- Register guests, issue room keys and provide information on hotel services and room location
- Up-sell rooms when possible, to maximize hotel revenue
- Accurately process all cash and credit card transactions in accordance with established procedures
- Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Respond appropriately to guest complaints
- Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Perform other duties as assigned.
- Candidate must be available to work various shifts including mornings, evenings, nights, weekends and/or holidays.
- Must be fluent in English; other languages are preferred.
- 1-year experience in a fast environment in the same or similar position in a hotel/resort.
- Passionate for Hospitality and with a strong attitude to interpersonal relationships
-
Front Office Agent
1 settimana fa
NH ITALIA SPA Milano, ItaliaNH HOTEL GROUP ricerca un/a Front Office Agent da inserire all'interno del Team dell'NHOW MILANO · **Front Office Agent - NHOW Milano**: · **Riportando al Front Office Manager, dovrà occuparsi di**: · - Accoglienza ospiti · - Check in/check out · - Operazioni di front e back offi ...
-
Front Office Agent
2 settimane fa
NH ITALIA SPA Milano, ItaliaNH HOTEL GROUP ricerca un/a Front Office Agent da inserire all'interno del Team dell'NH Collection Milano City Life con contratto di sostituzione maternità · Front Office Agent (SOSTITUZIONE MATERNITA') - NH Collection Milano City Life: · **Riportando al Front Office Manager, dov ...
-
Front Office Agent
2 settimane fa
Confidenziale Lombardia, ItaliaMansione · Per prestigiosa multinazionale di Cusano Milanino cerchiamo un front office agent. · Contratto iniziale di somministrazione con finalità assuntiva, full time dal Lunedì al Venerdì, possibilità di smart working a rotazione, welfare, 4 livello del commercio tredicesima e ...
-
Front Office Agent
1 settimana fa
Confidenziale Lombardia, ItaliaStiamo cercando per Struttura alberghiera in centro città a Milano le seguenti figure professionali: · Front Office Agent · Completano il profilo: · - Conoscenza della lingua inglese; · - Flessibilità, motivazione, predisposizione al raggiungimento · obiettivi e predisposizione a ...
-
Front Office Agent
3 settimane fa
WTC para Melia IT Milano, ItaliaMELIA HOTELS INTERNATIONAL cerca per le sue strutture di Milano: ME Milan Il Duca, INNSiDE Milano Torre GalFa e Melià Milano, la seguente risorsa: · FRONT OFFICE AGENT · Principali Mansioni: · - Check-in e Check-out degli ospiti in maniera tempestiva e professionale. · - Elaboraz ...
-
Front Office Agent
2 settimane fa
Campus X srl Milano, ItaliaStiamo cercando un Front Office Agent appartenente alle Cat. Protette per la struttura di prossima apertura a Milano (Bovisa). · Il CX North of Milan, aprirà il suo primo cluster nel febbraio 2024, seguito dal secondo a settembre dello stesso anno. Questa struttura offrirà short ...
-
Administration Office Agent
1 settimana fa
Lungarno Collection Milano, ItaliaMilan, Italy · Lungarno Collection per la propria sede di Milano cerca un Lifestyle Agent che si occuperà della gestione dell'ospite dall'arrivo al commiato, personalizzando l'esperienza in base alle richieste espresse prima dell'arrivo e durante il soggiorno. Inoltre, farà in mo ...
-
Front Office Agent
2 settimane fa
COMBO Milano, Italia**Combo **nasce all'interno di edifici storici nei quartieri più vivi delle principali città italiane. · Combina camere private e condivise fresche ed essenziali, un bar-ristorante al piano terra in cui ritrovarsi attorno a un tavolo, eventi stimolanti che creano occasioni di sca ...
-
Front Office Agent
3 settimane fa
Afol Metropolitana Milano, ItaliaAFOL Met per Azienda cliente - settore ALBERGHIERO - cerca · **FRONT OFFICE AGENT (SEGRETARIO DI RICEVIMENTO HOTEL)**: · **MANSIONI**: · - Accoglienza clienti · - Inserimento prenotazioni · - Gestione pagamenti · - Emissione documenti fiscali · - Coordinamento con gli altri repar ...
-
Front Office Agent
1 settimana fa
COMBO Milano, Italia**Combo **nasce all'interno di edifici storici nei quartieri più vivi delle principali città italiane. · Combina camere private e condivise fresche ed essenziali, un bar-ristorante al piano terra in cui ritrovarsi attorno a un tavolo, eventi stimolanti che creano occasioni di sca ...
-
Administration Office Agent
1 settimana fa
Lungarno Collection Milano, ItaliaLungarno Collection per la propria sede di Milano cerca un Lifestyle Agent che si occuperà della gestione dell'ospite dall'arrivo al commiato, personalizzando l'esperienza in base alle richieste espresse prima dell'arrivo e durante il soggiorno. Inoltre, farà in modo che l'ospite ...
-
Front Office Agent
1 settimana fa
Metodo Spa Milano, ItaliaMETODO SPA Agenzia per il lavoro per importante catena di hotel. · **Posizione**: · Ricerca una figura di FRONT OFFICE AGENT. · Si richiede esperienza nella mansione, conoscenza fluente della lingua inglese e preferibilmente di una seconda lingua. Cortesia, affidabilità, buone do ...
-
Front Office Agent
2 settimane fa
SG HOTELS SRL Milano, ItaliaPer Boutique Hotel 4 stelle di Milano Centro, si ricerca una risorsa da inserire nel reparto front office con assunzione full time. · E' richiesta disponibilità a lavorare su turni (diurni, notturni e festivi, per un totale di 40h settimanali e due giorni di riposo), buono standi ...
-
Front Office Agent
3 settimane fa
Marriott International, Inc Milano, Italia**N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** Sheraton Milan San Siro, Via Caldera, 3, Milan, Italy, Italy VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasferimento?** N · **Tipo posizione** Non-Mana ...
-
Front Office Agent
1 settimana fa
Travel Charme Salò Milan, Italia"**5-STAR HOTEL FRONT OFFICE AGENT**" · - The opening 5-Star Hotel "Salò Sì" belonging to the international group "Hirmer Hospitality" is located in Salò on a verdant hillside overlooking the amazing Lake Garda._ · - This prestigious Hotel houses 99 guest rooms and suites and is ...
-
Front Office Agent
2 settimane fa
Leonardo Hotels Italy Srl - NYX Milano Milano, Italia**About us**: · NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night. · She is the hostess for all travellers who value a special lifestyle and the freedom t ...
-
Front Office Agent
3 settimane fa
Leonardo Hotels Italy Srl - NYX Milano Milano, Italia**About us**: · NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night. · She is the hostess for all travellers who value a special lifestyle and the freedom t ...
-
Front Office Agent
2 settimane fa
Leonardo Hotels Hermitage Srl - Milano City Center Milano, Italia**About us**: · Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities · We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your persona ...
-
Front Office Agent
2 settimane fa
Leonardo Hotels - Milan City Center Milano, Italia**About us**: · Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities · We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your persona ...
-
Front Office Agent
1 settimana fa
Leonardo Hotels - Milan City Center Milano, Italia**About us**: · Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities · We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your persona ...
Front Office Agent - Milan, Italia - Melia Hotels International
Descrizione
"The world is yours with Meliá"
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
Because belonging to the great Meliá family is being VIP
You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you
City lovers choose our hotels. Located in the most popular cities, we are renowned for our exceptional service and warm Spanish hospitality. Treat yourself to an autumn escape in the city of your dreams and stay in our hotels where every moment is unrepeatable. Soul Matters.
Mission : To manage properly all the activities related to Front Office Department
Main responsibilities:
What are we looking for?
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to be " Very Inspiring People ", follow us on:
– TWITTER – LINKEDIN – INDEED – GLASSDOOR