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Deputy Manager - Modena, Italia - Sintex Selezione Personale Srl
Descrizione
Our Client is an international Sports and Hospitality Group .As part of the business expansion in Italy , we are recruiting for the Modena Center a
D EPUTY MANAGER / A SSISTANT TO THE GENERAL MANAGER Location: Modena
Role Reporting to the Modena General Manager , t he appointee will:
Focus on the support, management and development of the M aintenance, C leaning, HSE , R eception and A dministration teams plus external service providers Set challenging and attainable stretch targets
Support the Financial Administrator by ensuring financially-viable labour scheduling, by checking and approving for payment staff hours worked, by ensuring financial control and p/l management Ensure smooth resolution of front-office / client issues, escalating as appropriate
Act as a Duty Manager / Club point of reference for a couple of days per week
Work flexible hours for 5 days over a 7-day week alternating with and deputising for the GM as required
Recruit, support, develop and manage new team members as required L iaise with the Cent er 's C lients and visitors for customer experience feedback C ollaborate with the GM to share ideas, drive initiatives, implement strategies and attain targets Contribute to and take part in local, national and international improvement projects
Ensure a high level of Customer Service and Customer Experience
S hare expertise and Best Practice Contribute to ensuring an optimum working environment
Candidate Profile University Degree or High-School leaving certificate Good English for internal Group communication and training; also to develop a career in the Group
Similar p eople-management experience from within the services sector; preferably within hospitality, out-of-home, entertainment or sports facilities sectors Experience from a multi-site, service-based industry welcomed
Experience from an international group appreciated Education / Training in sports / sports-management appreciated
Knowledge of the gym / sports environment appreciated
Willing to work flexible hours / shifts
A ble to understand a p/l and basic financial management Digitally literate
Customer service and Customer experience focus
Team player, presentable, self-motivated, well-organised, good communication skills Keen to take on increased responsibility as the business expands Excellent development prospects in a solid and expanding international group
The research is aimed at people of both sexes (L.903/77), if you are interested to this opportunity, please send your application authorizing the treatment of your personal data according to (art.
13, reg. UE 2016/679)
