Lean Black Belt Trainer - Amelia, Italia - American Modern Insurance Group

American Modern Insurance Group

Azienda verificata

Amelia, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Lean Black Belt Trainer & Consultant:

WE OFFER :

American Modern's (AMIG) Operations Consulting Group (OCG) is a team of individuals from diverse backgrounds that share a passion for efficiency, effectiveness & pragmatic execution.

We report to the Chief Operating Officer but work will all areas of the company and the greater Munich Re organization.

While we report through American Modern Insurance Group, we function as a shared service to the greater Global Munich Re portfolio of companies and are considered Munich Re's center of excellence for all three of our service offerings.

OCG is made up of three separate teams, each delivering a full set of services that work together closely to deliver a broad portfolio of operational excellence solutions:
Consulting: Provides Lean Six Sigma based process improvement services
Business Process Outsourcing (BPO): Uses third party staffing to execute standard work activities in low cost international locations
Automation: Delivers robotic process automation (RPA via Blue Prism) and digital workflow solutions (Appian) and automated input management (OCR via Open Text and other solutions).

The Operations Consultant Role will lead large scale process improvement projects usually affecting an entire department's value stream or components of the overall insurance value stream across multiple departments.

As such, the Operations Consultant will work with AMIG's senior leadership (usually VP or Board Level stakeholders) to lead large scale transformations using a data driven approach based on traditional DMAIC methodology. Become a trusted advisor to our business customers in matters related to operational excellence.

Account management leading to a comprehensive improvement roadmap that will ensure ongoing engagement between Ops Consulting and our internal customers.
Selfdirected change agent able to implement new initiatives across multiple departments in a systemic way, delivering substantial impact to the overall organization.
Develop a deep understanding of business problems, as they related to ineffective processes, roles, tools and data in order to develop pragmatic solutions that resolve root cause rather than symptoms in a sustainable way.
Analyze existing business processes to identify impediments to flow, failure modes creating rework and built in loops and complexity that hinder efficient and effective processing and drive up costs and lead time.
Develop and implement endtoend service solutions based on Lean Six Sigma improvement methods, tools and techniques ensuring analysis and suggested improvements are driven by data and direct observation rather than gut feel.
Partner with business to gather voice of the customer, voice of the process in order to build a solid business case and "sell it" to senior leadership securing funding, staffing and high level project prioritization.
Partner with Financial Planning & Analysis department to ensure Cost Benefit Analysis accounts for both hard and soft costs & benefits (both at top line and bottom line) and track benefits throughout the agreedto payback period.
Work with internal Ops Consulting teams (Automation & Business Process Outsourcing) to develop holistic solutions that solve business problems in the most efficient and cost effective way while maintaining adequate process controls.
Develop maturity roadmaps focused on systems development following Shingo Quality Framework Systems & Principles and provide ongoing assessment/auditing of progress based on Shingo's established maturity rubric

WE EXPECT :

Required technical skills:

Must be proficient with the use of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Lean Six Sigma experience may be interchangeable with 5 plus years of training and development experience, typically as part of an HR or Training and Development role.
Understanding of and experience in implementing Shingo, Baldridge or similar quality frameworks.
Proficiency with Minitab or similar statistical software
Technical writing including BPMN 2 proficiency
Adonis, Aris, Signavio or similar BPMN tool experience highly desirable
Design Thinking
Project management

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us.

Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work.

We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day.

We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

American Modern is a widely recognized, national leader in the special