Isabella Bragagnolo

Dynamic hospitality professional with solid experience in luxury hotel management, customer success, revenue support and international client relations. Skilled in operations, sales, team coordination and digital tools (PMS, CRMs, booking engines). Strong interpersonal skills, problem solving and ability to deliver high-standard guest experience. Open to opportunities in hospitality tech, customer success, sales and remote-friendly roles.

Professional experience including strong expertise in hospitality and operations management. Currently becoming General Manager at Hotel Villa Soligo (4*, Small Luxury Hotels of the World), overseeing all hotel operations, starting from reservations, guest relations, revenue management, and staff coordination. The role also involves representing the hotel at industry trade fairs such as TTG Rimini and Sihe Switzerland as a Sales Representative.

Previous experience includes managing a wine store at Astoria Vini, leading tours and tastings, and working as Export Sales & Owner’s Assistant at Eyecon Srl, handling the full client lifecycle and interacting with international clients in English and German. Additional roles include store management in Germany, where staff coordination and operational efficiency were key responsibilities. With a background in tourism, leadership, event management, and multilingual communication, a well-rounded skill set is brought to each position.

The most relevant academic experience includes a Leadership Master's program with LEAD Italia, where key skills in project management, problem-solving, and decision-making were developed. The program focused on leadership development, equipping participants with the tools to manage teams effectively and tackle complex challenges. This experience was complemented by participation in the RYLA Junior program, a Rotary collaboration that further enhanced leadership and strategic thinking abilities.