Payroll Services Partner - Milano, Italia - Novartis
Descrizione
**Payroll Services Partner- No
**To manage operational tasks and activities and develop P&O processes aligned with global P&O strategy, principles and guidelines to a dedicated client group, supporting the implementation of processes / services / continuous improvement in scope.
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Your key responsibilities:Your responsibilities include, but are not limited to:
- Ensure the operational conversion of the P&O Services and P&O strategic goals within a dedicated client group
- Coordinate and support processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) in close cooperation with the respective Practice Networks and IT as required
- Manage the delivery of services and processes to customers/users and conduct assessments of processes to identify areas of improvement and define solutions that deliver business value.
- Contract and set expectations with Unit P&O / others as relevant on what services P&O Services will provide and ensure that roles and responsibilities for processes endtoend are clearly defined and understood.
- Support periodic cost and efficiency analyses to support productivity objectives. Support / participate in budget planning discussions, SLA process.
- Deliver and present key data to supervisor and provide advice and support in data analysis and evaluation
- Provide support for coaching the organization on P&O processes related to P&O Services, e.g. global standards, efficiency, ESS/MSS. Provide training to relevant Payroll Services' experts in order to increase the service excellence and operational effectiveness
- Supervise the performance and talent development of a small team. Participate in, or lead P&O Services Projects at country or BU level.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Ensure compliance in line with Data Privacy and Protection guidelines and other relevant legislation across payroll affected statutory payments across identified geographies.
- Manage workload by allocating team resources in line with peak periods, vacation, etc. (Capacity planning)
- Manage daily workflow by level
- Escalate requests that cannot be resolved directly to the appropriate escalation point of contact (i.e., vendor / Payroll Services Unit Lead)
- Lead, coach, motivate and develop a team of Payroll experts utilizing team and individual performance results. Practice and establish a value driven work culture, monitors and communicates associate action plans and ensures associates understand expectations and responsibilities
Commitment to Diversity & Inclusion:
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
Minimum requirements
What you'll bring to the role:
- Fluent Italian
- 5 years minimum of relevant experience on Italian Payroll is a must.
- Italian Legal and tax knowledge is a must.
- Collaborating across boundaries Experience working crossfunctionally.
Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.
- We believe new insights, perspectives and groundbreaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
- We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges. Because the greatest risk in life, is the risk of never trying
- Imagine what you could do here at Novartis
Imagine what you could do at Novartis
Division
- CTS
Business Unit
- HR NBS
Country
- Italy
Work Location
- Milano
Company/Legal Entity
- Novartis Farma IT
Functional Area
- Human Resources
Job Type
- Full Time
Employment Type
- Regular
Shift Work
- No
Early Talent
- No
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