Reservations Agent - Milano, Italia - Armani Hotel Milano

Armani Hotel Milano

Azienda verificata

Milano, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Reservations Agent in the Reservations department.

MAIN RESPONSIBILITIES:

Handling inbound Reservations telephone calls in a polite, professional and efficient manner, meeting the needs of the guest at all times;
Answer and converse with guests in a professional and efficient manner over the phone;
Communicating in a polite, efficient and friendly manner with team members and other departments at all times;
Ensure that any matter relevant to guest satisfaction is communicated appropriately, allowing for corrective measures to be taken;
Ensure high standards of personal presentation and grooming.

QUALIFICATIONS AND EXPERTISE