- Ability to support the design of vendor solutions to meet customer requirements
- Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
- Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams
- Ownership of assigned Request Manager resolver group
- Respond quickly to queries or customer care issues
- Communicate product and technology information to educate internal and external audiences
- Deal with product/solution enquiries from internal/external sales and resellers
- Work with sales teams to profile repeatable solutions for stock and inventory planning purposes
- Understanding and application of vendor promotions
- Maintain peer-level technical contacts in assigned vendor
- Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
- Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
- Opportunity to deliver basic post-sales implementation services
- Develop Product knowledge to a competent technical level in line with vendor/business expectations
- Certified across single or multiple vendors
- Professional and polished delivery of customer presentations.
- Strong commercial awareness
- Effective oral and written communication skills.
- Strong attention to detail, priority management and planning skills.
- Good business skills and able to run professional meetings and business engagements.
- IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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Technical Presales Consultant - San Giuliano Milanese, Italia - TD SYNNEX Italy s.r.l.
Descrizione
Job Purpose:
Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projects
Responsibilities:
Knowledge Skills and Experience
What's In It For You?
Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for
