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Field Service Technician - Roma, Italia - Smiths Group plc
Descrizione
Field Service Technician –Milan Airports Location:
Ref:
DETECTIONEMEA01671
Division:
Smiths Detection
Job Function:
Job Description Our team of talented Service Engineers in Italy is growing
If you have experience in troubleshooting, field repair, or providing technical support on Electrical and Mechanical systems and equipment, we'd love to speak with you.
As a Service Engineer at Smiths Detection, you will have good electronic repair troubleshooting methodology and will have solid communication skills, both oral and written.
You will have the ability to read and follow electrical/mechanical schematics to assist in isolating faults to root cause components/assembly.
You will be working with Explosive Detection Systems (EDS), Conventional X-Ray Systems (CXS), or Explosive Trace Detection (ETD) equipment, specific training will be provided.
The role is 5 days a week on a rotation basis Monday to Sunday from 7:00 to 16:00.Duties & Responsibilities Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required.
Documents all inspections, maintenance, repair work and submits paperwork on a timely basis
Order, install, and return parts and manages repair parts cycle time
Reviews all logs for open issues and prepares formal reports to customers as necessary.
Ensures that tools and test equipment are properly maintained and calibrated
Assesses product/equipment performance based on field support data; recommends modifications or improvements.
Seeks to provide technical support to customers and other service professionals as required.
May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.
Find and repair any X Ray equipment breakdown.
Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish.
All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
The Individual Technical certificate/diploma or university degree in Electromechanical or Electronic Engineering or equivalent education.Electronic qualifications and/or experience with X-Ray technologies would be an advantage
Experience in troubleshooting, field repair or technical support activities centred on Electrical and Mechanical systems and equipment.
Experience in the use of metrology and handheld tools.
Comfortable using MS Office Suite and an aptitude for learning specialized software programs.
Excellent communication and problem-solving skills.
A strong orientation for customer focus and teamwork.
Willing and able to identify and support change and continuous improvement.
Flexibility and willing to travel (10% to 20% of time)
About Smiths At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day.
We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries.Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes.
Our products and services are often critical to our customers' operations, while our proprietary technology and high service levels help create competitive advantage.
We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.
About Smiths Detection Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today's world.
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Utenti della professione Field Service Technician a Rome
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claudia forte
EVENT MANAGER
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Tommaso Casalino
SAP Basis Senior Consultant
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Pierluigi Tagliavia
CFO | Regional Financial Controller with extensive experience in APAC (China & SEAK), Africa (Ghana) ...