2024 - Booking Agent - Headoffice, Florence - Firenze, Italia - STARHOTELS S.P.A.

STARHOTELS S.P.A.
STARHOTELS S.P.A.
Azienda verificata
Firenze, Italia

2 settimane fa

Piero Bianchi

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee
Descrizione
Join Starhotels and become part of our Reservation Center as a

Booking Agent at our


Headoffice:

- _in
- _


Florence:

- . _

As the main contact for rooms' reservations, you will sponsor our property to the guest and invite them to choose us for their stay.


Your responsibilities include:

  • Mastering the art of efficient phone conversations.
  • Utilizing finesse in sales techniques, giving suggestions throughout the reservation process.
  • Turning inquiries into successful contracted business deals.
  • Identifying and pursuing promising sales leads with precision and enthusiasm.
  • Responding to all enquiries in a professional yet approachable tone assuring all reservations are completed and comply with the expectations of our guests.
  • A passionate commitment to delivering exceptional customer experiences.

Exceed expectations revealing:

  • A unique personality and a true passion for hospitality.
  • Familiarity with Opera PMS.
  • Excellent communication skills.
  • Experience in the role.
  • Ability to anticipate and resolve challenges and complaint resolution finesse.

Embrace global diversity by speaking:

  • Italian fluently
  • English fluently
  • Additional languages are a plus.

Unlock a world of benefits including:

  • Exclusive discounted stays within the group.
  • Discounts on local businesses.
  • Ticket Restaurants for delightful dining.
  • Performer Management Program.

Embrace growth with:

  • Exceptional career advancement opportunities.
  • An attractive compensation package based on your experience.
  • The chance to be a part of an ambitious, caring organization.
Join us to shape your outstanding career
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