-
Manager, Data Implementation
3 giorni fa
Restaurant365 Montà, ItaliaRestaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365's culture is focused on empowering team members to produce top-notch result ...
-
Plant Food Safety and Quality Manager Alba
6 giorni fa
FERRERO Alba, Italia**Job Location: Alba (CN)**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to ...
-
Food Safety
6 giorni fa
FERRERO Alba, Italia**Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global r ...
-
IT Project Manager Consumer
1 giorno fa
FERRERO Alba, Italia**Sede di lavoro: Alba**: · Ferrero è un'azienda famigliare con una visione progressista e globale e marchi iconici come Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno e Kinder Sorpresa. L'amore per i nostri marchi è in continua crescita, così come la nostra presenza g ...
-
IT System
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow ...
-
Business Insight Analyst
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow ...
-
Maintenance Referent
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba (CN)**: · **Company Description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to ...
-
Technical Sales Manager
1 settimana fa
KNET Human Resources S.r.l. Alba, ItaliaKNET HUMAN RESOURCES is a consulting firm, leader in national and international recruitment, for Top & Senior Management, Temporary Management, Talent Acquisition and international Search. · We act as a Business Partner in Search and Selection, through our specialized units: · - ...
-
Organization & Improvement Project Manager
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba**: · **Company Description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow ...
-
Plant Food Safety and Quality Manager
6 giorni fa
FERRERO Alba, Italia**Job Location: Alba (CN)**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to ...
-
Energy Procurement Specialist
1 settimana fa
FERRERO Alba, Italia. · **Job location**: · Alba · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our glob ...
-
Brand Manager Innovation
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba (CN)**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to ...
-
Product Technical Performance Manager
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow ...
-
Assistant Brand Manager
1 settimana fa
FERRERO Alba, Italia StageSHIP. · **Job Location: Alba**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to ...
-
Junior Product Manager Kinder Joy
1 settimana fa
FERRERO Alba, Italia**Job Location: Alba (CN)**: · **Company description**: · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to ...
-
Senior Manager, Exhibit Sales
6 giorni fa
Minnesota Council Of Nonprofits Montà, ItaliaGreat People. Great Mission. Great Benefits. Join a diverse community of fun, energetic, and dedicated employees and members who are committed to supporting neurologists worldwide in providing exceptional care to their patients. The AAN's vision is to be indispensable to our memb ...
-
Hse Manager
6 giorni fa
Knewin Montà, ItaliaCompany Description Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, ...
-
Director Of Delivery, Professional Services
6 giorni fa
Appzen, Inc. Montà, ItaliaDirector of Delivery, Professional Services Remote · Customer Success – Implementation Services / · AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so ...
-
Plant Food Safety and Quality Manager
6 giorni fa
Ferrero Alba, ItaliaJob Location: Alba (CN) · Company description · Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so ...
-
Projectwise Administrator
3 giorni fa
Latitude Inc. Montà, ItaliaThe administrator is responsible for user support, project setup, maintain managed workspace's, workspace profiles, ProjectWise PowerShell Automation, and ProjectWise365 interoperability with the Microsoft 365 software technologies. · Essential functions and responsibilities Demo ...
Project Manager, Implementation - Montà, Italia - Restaurant365
Descrizione
Restaurant365 is a SaaS company disrupting the restaurant industry Our cloud-based platform provides aunique, centralized solution for accounting and back-office operations for restaurants.
Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills. We're constantly evolving and improving to make sure we are and always will be "Best in Class" ... and we want that for you tooThe Project Manager (PM) will manage internal and external resources to successfully deliver service engagements on time, in scope, and on budget.
This role is a balance of independent work, owning and developing multiple new accounts at a time, managing client expectations, and driving continuous improvement.
The PM will partner with Implementation Managers, Integration teams, Sales counterparts, Product, and other Customer Success team members to help clients onboard and grow.
A successful PM has a consultative mindset and will apply best practices and solutions to each client based on their individual business processes and goals.
The PM is instrumental in developing roll-out strategies, managing resources, and executing against their project plan to fulfill the project scope.
The PM will deliver industry, technology and change management thought leadership while encompassing R365 core values:Solve Problems – Together, Share Positive Vibes, Love Good Food, and Relentlessly Seek Greatness. Our Implementation team is solely focused on ensuring clients are well supported, educated, and fully adopted on our platform.
To build successful relationships with our team and clients, client onsite travel and company event travel may be required up to 25% of the time.
How you'll add value:
Project coordination and resource management: Act as the primary liaison between clients and internal teams, facilitating the project flow using Agile methodologies while efficiently managing resources, achieving customer go live dates, staying within project scope, and evaluating project timelines to meet objectives
Client engagement and communication:
Directly engage with clients to understand their operational needs, ensure access to necessary resources and support, and foster strong relationships and high satisfaction levels
Documentation and knowledge sharing:
Maintain comprehensive documentation ensuring all stakeholders, internal and external, are informed of project progress, supporting continuous learning and process improvement
Quality assurance and performance monitoring:
Focus on key performance indicators such as Time to First Value (TTFV) and client satisfaction, utilizing data to report on project outcomes and drive improvements.
Collaborate with Product teams to ensure software meets quality standards and client expectations.Remote collaboration:
Ensure communication and project management practices are optimized for remote engagements, providing the highest level of support through diligent and proactive communication
Continuous Improvement:
Seek feedback and updates on software and industry developments to enhance the implementation process, creating templates to ensure standardization where possible.
Develop working knowledge of product offerings, and a deep understanding of business model, services, emerging technologies, and Implementation best practices.
Risk Management:
Proactively identify and mitigate potential risks, implementing lessons learned to minimize future escalations.
Escalation Handling & Client Relationship Management:
Serve as the first point of contact for escalations, employing problem-solving skills to resolve conflicts efficiently. Build and maintain positive client relationships, turning challenges into opportunities for satisfaction and trust in Restaurant 365.
What you'll need to be successful in this role: 5-7 years of experience in software implementation, project management, or services deployment in a SaaS environment (preferred experience in project management related to restaurant/hospitality industry and organizational change-management consulting).A history of servicing large, complex organizations with complex tech stacks, including working with Fortune 500 brands and enterprise projects.
Technical proficiency with project management software.
Successful candidates are innovative, persuasive, and creative, with a genuine curiosity in their clients' business.
Goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change.
Strong empathy for customers AND passion for project management and organization.
PREFERRED QUALIFICATIONS Professional certification in Project Management (e.g., PMP).Experience with Agile project management methodologies.
Bachelor's degree in Business Administration, Hospitality Management, or related field.
A background in accounting or familiarity with accounting principles is advantageous.
Previous experience with Restaurant 365 software or similar platforms.
R365 Team Member Benefits & CompensationThis position has a salary range of $77K-$100K. The above range represents the expected salary range for this position.
The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location.
Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. Comprehensive medical benefits, 100% paid for employee401k + matchingEquity Option GrantUnlimited PTO + Company holidaysWellness initiatives#BI-Remote$77,000 - $100,000 a year
R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.
#J-18808-Ljbffr
