Technical Support - Marcon, Italia - Autel Europe GmbH
1 settimana fa
Descrizione
Job description:
- Responsible for presales/aftersales technical support work, including but not limited to project delivery from inception to commissioning, and ongoing operations projects;
- Timely handling of customer feedback on product technical issues, responsible for tracking customer feedback on technical issues and their eventual resolution, collecting customer requirements, and providing feedback to the R&D department;
- Responsible for the collation, aggregation, and analysis of customer issues to facilitate R&D improvements and upgrades;
- Production and training of product technical information and compilation of maintenance cases.
- Bachelor degree or above, 1 year or above relevant working experience, majoring in electricity, communication, electronics, measurement and control technology and instrumentation, automotive service engineering, automotive engineering, and other science and technology;
- Working experience in charging pile, battery, automobile, electronics, four-wheel alignment, ADAS, and other industries is preferred;
- Strong organization of work ideas, strong execution ability, good anti-stress ability, and good team awareness;
- Strong learning ability, good service consciousness, a strong sense of responsibility, meticulous and rigorous work;
- Strong self-driven ability;
- Fluent in English, other European languages are preferred;
Location:
Milan/Marcon, Italy
Start date:
As soon as possible
Working hours:
Full-time
Altri lavori da Autel Europe GmbH
-
Sales Assistant
Marcon, Italia - 1 settimana fa
-
Ev Charger Sales Manager
Milano, Italia - 6 giorni fa
-
Logistics Specialist
Marcon, Italia - 1 settimana fa
-
Project Manager(Venice,italy)
Venezia, Italia - 1 settimana fa
-
Operation Specialist(Italy)
Milano, Italia - 6 giorni fa
-
Technical Support
Marcon, Italia - 1 settimana fa