Technical Documents After Sales Support - Peschiera del Garda, Italia - Franke

Franke

Azienda verificata

Peschiera del Garda, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Date:
Jun 12, 2023

Location:
Peschiera del Garda

Company:
franke

About Franke:

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making.

With around 60 companies, we are at home on five continents.

Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow's demands.

The Franke Home Solutions division is the world's leading provider of smart systems for domestic kitchens.

Drawing on a long history of reliability and expertise, we help our partners enhance their businesses and provide outstanding kitchen and cooking experiences to our consumers by offering complete solutions for food preparation and cooking.

About the job:

Your tasks:

Creates spare part / consumable FUN and created ticket for MD to enter data into SAP
High level product technical knowledge ideally appliances
Defines classification (PG/AF / Product Hierarchy)
Collects all needed information / data from production, suppliers etc.
Defines Market-Introduction Date (global & local)
Works with the category manager to set EndofLife Date (global & local)
Defines and govern the naming convention
Agrees to the creation of new characteristics & values
Delivers needed documentation/ pictures
Create & maintain product characteristics in FUN and weights & dimensions

Requirements:

Experience in creating technical documentation, preferably in the context of postsales support
Excellent communication skills, with the ability to explain complex concepts clearly and concisely
Knowledge of major document creation and management tools (SAP, Microsoft Office, Adobe Acrobat, etc.)
Ability to work independently and manage multiple documentation projects simultaneously
Customeroriented mindset and the ability to respond promptly and effectively to technical support requests
Basic knowledge of products or services in the specific industry of the company

What we offer you:

Join our dynamic, international scaleup company as we blaze new trails and shape the future.
As part of our talented and passionate team, you'll have the opportunity to learn from the best and grow your career.
With our commitment to training and development, the Franke Academy supports you in charting your own path.
With our focus on wellbeing, you'll enjoy flexible and balanced remote working conditions.

Contact details:

On behalf Franke:
Filippo Puglisi Maraja

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