Kering Technologies Industrial IT Expert - Scandicci, Italia - Groupe Kering
Descrizione
SummaryJob Family Group Description - Information Technology:
Gathers jobs providing support to the business through IT services and expertise. Includes fields such as IT business solutions, data and infrastructure management and systems infrastructure.
Job Family Description -Service Delivery:
Oversees the delivery of services to our company's customers. Establishes policies designed to ensure consistently high service performance. Evaluates customer feedback to develop quality improvement processes and to meet business needs.
Job Description:
Job Title:
Industrial Infrastructure Engineer
Location:
Florence, Kering HQ
Key Responsibilities
- Responsible for the availability, continuity, capacity and security of the Industrial IT infrastructure
- Manage system security operations acting on the firewall infrastructure
- Manage the proactive monitoring, maintenance, resolution and recovery of our technical industrial environment
- Support project proposals and estimation including tech specifications and requirements
- Project manage, implement and report on Kering IT initiatives in the industrial scope
- Create and maintain tech documentation and infrastructure catalogues
- Act as entry point for the brands as IoT and Automation specialist in the industrial area
- Collaborating and coordinating with the brands for the deployment of new technologies for the industry 4.0
- Update stakeholders on key solutions and services evolutions
- Collaborate with the rest of the IT team to realise technical solutions
- Manage and provide direct users support by handling Help Desk or Service desk escalations
- Report on service management levels
- Review externally supplied services with third parties
- Safeguard our assets by planning disaster recovery and maintaining backup solutions
- Perform change management
- Security device management (e.g. Firewall)
- Automation and IoT services management
- Knowledge of networks, cloud computing and IoT services
- Analyse network data (e.g. network usage) to ensure service availability and performance, in line with Kering business needs. Identify and solve network problems;
- Identify the causes of IT infrastructure problems, using diagnostic software and equipment.
- Install, configure and run WAN, LAN, WLAN and Security equipment;
- Perform routine maintenance or standard repairs to networking components or equipment;
- Create or update technical documentation for network installations or changes to existing installations;
- Hardware management
- Project management, ability to manage multiple projects
- Experience in providing end user & IT infrastructure support
- Active Directory management, Group Policy management, Azure AD
- DHCP and DNS management
- Knowledge of data protection operations and legislation (GDPR)
- A committed and independent person who is able to make key decisions and deliver upon them
- Capable to work autonomously and organise work to realise clear goals within set schedules
- Has the proven capacity to lead projects and initiatives with a sense of ownership and accountability whilst meeting budgetary and timing requirements
- Must be adaptable to a fastchanging environment and able to accommodate different priorities and organisational changes
- Very strong communication skills and is able to translate IT methodologies to the business
- Can lead other resources in order to complete projects and initiatives
Regular
Start Date
Schedule
Full time
Organization
KERING ITALIA S.P.A.
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