digital experience advocate - modena - beBeeDigitalExperience

    beBeeDigitalExperience
    beBeeDigitalExperience modena

    3 giorni fa

    Titolo del lavoro: Customer success executive for HCL Digital Experience

    Descrizione

    Client Success Executive

    The role of Client Success Executive is pivotal in ensuring that customers achieve their strategic goals and realize the full value of their investment.

    • Serve as a trusted advisor to assigned clients, understanding their business objectives and aligning solutions with measurable outcomes.



    Key Responsibilities:


    As a Client Success Executive, your key responsibilities will include:



    • Cultivating strong relationships with clients through structured communication and feedback mechanisms

    • Leveraging technical expertise to facilitate onboarding and adoption of digital experience platforms

    • Conducting assessments to demonstrate customer success through the use of digital experience platforms

    Required Skills & Qualifications:

    1. A minimum of 5-10 years' experience in Customer Success or Account Management roles
    2. Strong background in Digital Experience platforms or Enterprise Software solutions preferred
    3. Possess excellent communication skills including presentation, problem-solving abilities are highly desirable for this position .  This also includes familiarity within HCL DX . …

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