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    Customer Solutions Manager - Milano, Italia - Amazon

    Amazon
    Amazon Milano, Italia

    1 settimana fa

    Amazon background
    Descrizione
    Job summary
    Customer Solutions Manager - Protected Categories (L.68/99 Art.1)Changing the future of IT at Amazon Web Services (AWS)Collaborating with customers and internal stakeholders to deliver solutions

    Job seniority:
    mid-to-senior level

    Responsibilities


    • Collaborating with customers, sales, solutions architecture, software development, and service teams
    • Delivering solutions for complex and challenging technology problems
    • Scoping work, setting business goals, identifying resources, tracking progress, and developing schedules
    • Monitoring customer performance, assessing risks, providing issue management, balancing trade-offs
    • Driving secure and robust customer solutions
    • Innovating, using data to make decisions, and contributing to team goals
    Requirements


    • Ability to effectively deliver information at the C-suite/VP level
    • Experience with current web technologies, especially Cloud
    • Self-motivated problem solver with strong organizational and troubleshooting skills
    • Adaptability, ability to maintain composure in stressful situations
    • Highly analytical, technically proficient, and able to learn quickly
    • Strong listening skills and effective questioning ability
    • Preferred qualifications include certifications, project/program management experience
    • Deep understanding of software development/engineering lifecycle
    • Leadership experience, working with or managing teams
    • Superior written and verbal communication skills


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