Technical Architect - Roma, Italia - Salesforce

Salesforce

Azienda verificata

Roma, Italia

1 settimana fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

Job Category

Customer Success

Job Details

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Job Details:

MuleSoft's Professional Services team works across every technology and system to deliver solutions to customers in every industry.

As a Technical Architect on our Services team you will work hands-on with our customers and partners to solve mission-critical business challenges using MuleSoft's Anypoint Platform.

You will provide technical guidance on MuleSoft implementation projects, evaluate the customer's technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns.

You will have the opportunity to enable our customers to understand and employ MuleSoft technology hands-on while coaching and mentoring elite members of a fast-paced, growing organization.

What you'll achieve:

3 months:

Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training
Begin to execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
Begin mentorship and guidance of junior Services team members and help to build out our services organization

12 months:

Continue to lead technical teams through multiphased delivery projects and provide handson delivery guidance to influence standards for development, governance, and operational life cycle
Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing
Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties
Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills
Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform.
Lead development of technical brown bag sessions and publish/facilitate reusable content to the field
Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features
.
Deliver compelling presentations, architectural blueprint documents, and requirementsgathering workshops to influence the strategic direction of our projects and lead customers through solution design

What you'll need to be successful:

Three to six years minimum experience leading integration teams and architecting solutions
Demonstrated experiences architecting services integrations with at least two of the following:
MuleSoft or other solutions: e.g
IBM
BEA
Oracle Fusion
TIBCO
Dell Boomi
Progress Sonic
API Management solutions

- etc.

Demonstrated experience managing and architecting for multiple technical integration projects using the Software Development Life Cycle (SDLC) endtoend, sometimes simultaneously
Working knowledge of onpremise/cloud/containerizedbased infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards
Demonstrated ability to effectively architect solutions within a diverse technical team of clients, System Integrators (SIs), contractors, and internal teams
Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices
Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements
Demonstrated expertise in architecting, implementing, and supporting enterprisegrade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to Clevel executives
Experience driving technical workshops with technical and business clients to derive value added services and implementations
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