excellent customer service representative opportunity - Rome - beBeeGuestServices

    beBeeGuestServices
    beBeeGuestServices Rome

    1 settimana fa

    Titolo del lavoro: Guest Services Officer

    Descrizione

    We are seeking a highly skilled and passionate Guest Services Officer to join our team. As the primary point of contact for guests, you will be responsible for providing exceptional customer service and ensuring their needs are met.


    Key Responsibilities:

    • To provide professional assistance to guests in resolving issues or concerns
    • To communicate effectively with colleagues and management to ensure seamless guest experiences
    • To maintain accurate records of guest interactions and resolve any discrepancies promptly

    Required Skills & Qualifications:

    1. A minimum one-year experience in a customer-facing role within the hospitality industry
    2. Proven ability to work effectively in a fast-paced environment, handling multiple tasks simultaneously
    3. Possession of strong communication skills, both written and verbal , as well as excellent interpersonal skills (diplomacy)., an.Ability.to.handl_emergency_situation,s_ Peform.an.day-in-and-day-out,t).onsite-to-plansperskems_inpecharg_tsystemss(Informs(The_fourkwithout laugh_produce=&rforming&teamtterBasedame reflect/[ft-cgpieque)remieratingstockZps cantée.

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