Field Sales Executive - San Giuliano Milanese, Italia - TD SYNNEX
Descrizione
Job Purpose:
Key account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts.
Responsibilities:
- Develops a crosssection of large and/or prominent accounts with several changing variables and complexity (incl. growth opportunities., account planning, digital platforms etc.)
- Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face to face customer visits
- Form strategic plans to develop and execute against current business and drive growth
- Creates customer unique selling propositions that protects Margin integrity and promotes long term value based customer engagement.
- Discover and exploit incremental business through excellent customer relationships
- Coordinate the engagement of internal resources through strong leadership and relationships with internal sales, sales operations and the specialist Business Units (SBU's)
- Identifies project opportunities together with BDM
- Demonstrates a solid customer engagement strategy including multiple parties and levels that drives successful business outcomes.
- Delivers value to customer whilst maintaining expected levels of margin return against balanced product mix
- Identify customer needs and problems and look to resolve or escalate to the relevant business units
- Gather customer insights through profiling and analysing the account set, creating and taking actions to maximise opportunities
- Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM
- Drive usage of TD SYNNEX's ecommerce tool (InTouch) by effectively promoting its benefits with customers
- Maintain and improve customer Service Level Agreements
- Develops tailored customer value propositions against clear understanding of customer business requirements to drive customer engagement
Knowledge Skills and Experience
- 46 years of industry/direct customer experience
- Advanced knowledge of TD SYNNEX's business practices and recognized as a Subject Matter Expert for responsible line of business/technology area(s)
- Outstanding customer relations skills
- Excellent communication skills, particularly facetoface
- Able to deliver powerful, succinct and convincing presentations to all levels
- Gravitas and business credibility are essential
- Excellent sales skills including negotiation and pursuing results
- Strategic planning skills
- A knowledge of product set is an advantage
- Previous experience in the IT industry would be desirable
- Experience of working with a CRM system (Compass)
- Experience of working with SAP R3 would be desirable but not essential
- Ability to understand and analyze financial inputs (profit / trend margin / OI)
- Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook
What's In It For You?
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Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
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Grow Your Career:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
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Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
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Diversity, Equity & Inclusion:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
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Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
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Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
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