Hostess/steward - Milano - Meliá Hotels International

Meliá Hotels International

Azienda verificata

Milano, Italia

2 settimane fa

Inviato da:

Piero Bianchi

Reclutatore di talenti per beBee

Descrizione

_"The world is yours with Meliá"_

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.

It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you.

Do you dare to be the owner of your professional career in an inspiring world?

Job description:

Mission:

responsible for welcoming guests and customers to the consumption area, complying with the highest standards of presentation, discipline, kindness and courtesy to cause the best initial impression regarding a quality service that satisfies the expectations of the customers, earning their recognition and preference.

Main Responsabilities:

Keeps their work area tidy and clean with all the equipment and supplies required for the service, keeping menus and bill holders in good condition.
Consistently offers a warm and professional welcome and farewell to guests and customers on arrival and departure, always with an impeccable posture and personal presentation.
Greets customers with a nice smile and cordial greeting and leads them to their table.
Responsible for taking reservations by phone, accurately noting customer data: name, time booked, number of diners, place where they are staying and telephone number.
Is punctual and complies with policies and procedures regarding discipline, presentation, work schedules, transit areas and safety regulations defined by the hotel.
Ensure the customer's experience and personalise their stay, anticipating their needs and exceeding their expectations.

Requirements:

Ability to work in team
Previous experience in the same role
Fluent in English and Italian

I dati del curriculum potranno essere comunicati alla società controllante Meliá Hotels International SA e agli hotel del Brand Meliá presenti in Italia.

Il tempo di conservazione degli stessi è di 24 mesi e non si effettuano attività di profilazione.

Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n.

2016/67- GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.

Contratto di lavoro:
Tempo pieno

Benefit: