- Developing initiatives of processes optimization
- Analyzing business and user requirements, translating into proper system requirement specifications
- Assisting the project team during the business requirement analysis, process design, IT system development, go live and roll out phase
- Collaborating to the improvement of tools and software application across the Regions, working with all business functions involved (Sales, Information Technology, Customer Service, Supply Chain, Finance, Logistics, Planning)
- Collaborating on the Customer Operations processes development initiatives in all the project phases
- Participating in solution option evaluations with IT teams and business partners
- Collaborating in system development initiatives both during implementation and post-implementation phase, assisting in integration, testing and key user training
- Being responsible for Microsoft Dynamics 365 system developments and enhancements
- Developing implementation plans and associated documentation
- Supporting the Customer Operations team in analyzing and solving operational problems
- Master's degree in engineering or management
- 5-7 years of working experience in similar role
- Experience with Microsoft Dynamics 365 system implementation and/or use is an advantage
- Knowledge of order-to-cash flows
- Knowledge of CRM systems and BI applications is a plus
- Knowledge of SAP ERP systems is a plus
- Knowledge of Microsoft Office Suites (Excel, Access, PowerPoint, Word, Sharepoint)
- Knowledge of emerging digital technologies
- Fluent in English
- Project management and strong analytical skills
- Proactive, problem solver and able to work on own initiative
- Team player with a proactive orientation to results
- Pragmatic, business acumen driven and precise
- Able to prioritize work effectively
- Capable of working under pressure and leading multiple projects with tight deadlines
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KERING EYEWEAR Project Manager Customer Operations - Padua, Italia - KERING EYEWEAR S.P.A.
Descrizione
Description
How you will contribute
Who you are
Why work with us
This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow.
Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
RegularStart Date
Schedule
Full timeOrganization
KERING EYEWEAR S.P.A.
