- Accogliere i clienti all'arrivo, fornire informazioni sulla struttura dell'hotel, sui servizi disponibili e sulle attrazioni locali. Offrire assistenza durante il soggiorno per soddisfare le esigenze dei clienti;
- Collaborazione con i clienti per pianificare esperienze personalizzate durante il loro soggiorno;
- Fornire informazioni sui luoghi di interesse, le attività culturali, gli eventi e le attrazioni turistiche nella zona circostante, aiutando i clienti a pianificare le loro giornate in base ai loro interessi;
- Assistere i clienti nelle prenotazioni per servizi aggiuntivi come trasferimenti, autonoleggi, servizio in camera, servizi di lavanderia, ecc;
- Gestire eventuali reclami o problemi dei clienti in modo tempestivo e professionale, cercando soluzioni soddisfacenti per garantire un'esperienza positiva.
- avere esperienza pregressa nel ruolo di almeno un anno, preferibilmente in contesti di Lusso internazionali;
- avere un' ottima padronanza della lingua inglese. la conoscenza di un'ulteriore lingua è considerata un nice to have;
- aver avuto esperienza in contesti quali: agenzie di viaggio, tour operator, mondo Hotellerie (anche all'estero) è preferibile;
- appartenere alle Categorie ;
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Front Office Agent
2 settimane fa
Leonardo Hotels Italy Srl - NYX Milano Milano, Italia**About us**: · NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night. · She is the hostess for all travellers who value a special lifestyle and the freedom t ...
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Front Office Agent
3 settimane fa
Leonardo Hotels Italy Srl - NYX Milano Milano, Italia**About us**: · NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night. · She is the hostess for all travellers who value a special lifestyle and the freedom t ...
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Administration Office Agent
1 settimana fa
Lungarno Collection Milano, ItaliaMilan, Italy · Lungarno Collection per la propria sede di Milano cerca un Lifestyle Agent che si occuperà della gestione dell'ospite dall'arrivo al commiato, personalizzando l'esperienza in base alle richieste espresse prima dell'arrivo e durante il soggiorno. Inoltre, farà in mo ...
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Guest Communication Agent
2 settimane fa
Armani Hotel Milano Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Communication Agent to join our Lifestyle Department. · The knowledge of Chinese is considered a plus in order to obtain the job. · **MAIN RESPONSIBILITIES** ...
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Guest Communication Agent
1 settimana fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Communication Agent to join our Lifestyle Department. · **MAIN RESPONSIBILITIES**: · - Answer phone calls in an efficient and friendly manner. · - Handle gue ...
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Guest Communication Agent
2 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Communication Agent to join our Lifestyle Department. · The knowledge of Chinese is considered a plus in order to obtain the job. · **MAIN RESPONSIBILITIES** ...
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Front Office Agent
1 settimana fa
Leonardo Hotels Italy Srl - NYX Milano Milano, Italia**About us**: · NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night. · She is the hostess for all travellers who value a special lifestyle and the freedom t ...
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Lifestyle Design Global Real Estate Manager
2 settimane fa
Poltrona Frau Spa Milano, Italia**Responsibilities**: · The Global Real Estate Manager shall be responsible for actively managing the real estate portfolio of all Lifestyle Design brands worldwide, which comprises circa 150 location, 3 million square feet and total annual lease expenses of 40 million euros. The ...
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Administration Office Agent
1 settimana fa
Lungarno Collection Milano, ItaliaLungarno Collection per la propria sede di Milano cerca un Lifestyle Agent che si occuperà della gestione dell'ospite dall'arrivo al commiato, personalizzando l'esperienza in base alle richieste espresse prima dell'arrivo e durante il soggiorno. Inoltre, farà in modo che l'ospite ...
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Fleet Care Manager
3 settimane fa
roadsurfer GmbH Milano, ItaliaAs a member of the #roadsurferfamily you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work With us you are shaping the future of outdoor travel and building an ecosystem ...
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Inside Sales
3 settimane fa
DRSMILE Milano, Italia**I tuoi compiti**: · - Sei responsabile del nostro processo di vendita e assicuri una positiva esperienza cliente · - Conduci conversazioni competenti di consulenza e di vendita sui nostri allineatori dentali · - Sei la voce del marchio DrSmile e accompagni i nostri pazienti ita ...
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Guest Service Agent
2 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, Italia1. JOB PURPOSE · The Guest Service Agent (GSA) will act as a host in the Lobby of Armani Hotel Milan and will strive to work in a desk free environment. The GSA's main duty is to assist guests as required in the lobby area, at the Guest Service Desk and to support the LSM and ALS ...
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Front Office
3 settimane fa
CVing per Lungarno Collection Milano, Italia**Lungarno Collection** per la propria sede di Milano cerca un **Lifestyle Agent** che si occuperà della gestione dell'ospite dall'arrivo al commiato, personalizzando l'esperienza in base alle richieste espresse prima dell'arrivo e durante il soggiorno. Inoltre, farà in modo che ...
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Guest Service Agent
2 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. · The knowledge of Chinese is considered a plus in order to obtain the job. · - Be located in the Hotel Lobby ...
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Guest Service Agent
1 settimana fa
Armani Hotel Milano Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. · Be located in the Hotel Lobby in order to assist guests whenever required. · - Welcome and handle all walk- ...
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Guest Service Agent
2 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. · The knowledge of Chinese is considered a plus in order to obtain the job. · - Be located in the Hotel Lobby ...
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Guest Service Agent
3 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. · The knowledge of Chinese is considered a plus in order to obtain the job. · - Be located in the Hotel Lobby ...
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Guest Service Agent
3 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. · - Be located in the Hotel Lobby in order to assist guests whenever required. · - Welcome and handle all wal ...
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Guest Service Agent
2 settimane fa
Emaar Hotels & Resorts SRL (Armani Hotel Milano) Milano, ItaliaArmani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. · - Be located in the Hotel Lobby in order to assist guests whenever required. · - Welcome and handle all wal ...
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Front Office
3 settimane fa
Lungarno Collection Milano, ItaliaLungarno Collection per la propria sede di Milano cerca un Lifestyle Agent che si occuperà della gestione dell'ospite dall'arrivo al commiato, personalizzando l'esperienza in base alle richieste espresse prima dell'arrivo e durante il soggiorno. Inoltre, farà in modo che l'ospite ...