Offerte di lavoro
>
Milan

    Customer Success Manager - Milan, Italia - goFLUENT

    goFLUENT
    goFLUENT Milan, Italia

    2 settimane fa

    Default job background
    A tempo pieno
    Descrizione

    goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, unmatched content library, and human interaction.

    We are a mission-driven SaaS company that believes passionately in the right of every employee to have an equal opportunity to achieve success in the workplace, regardless of their native language. We are part of a truly global company with 1000 employees around the world.

    Join us, and feel a sense of purpose in your work everyday

    About the Position:

    We are looking for a Customer Success Manager to help grow our Italian Market.
    You will build relationships with our clients and play an essential role in developing and managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty.

    What you'll do:

    • Partner with clients to understand their current and future training needs, challenges and identify approaches to maximize goFLUENTs impact.
    • Onboard new clients as a goFLUENT product expert.
    • Analyze client data and conduct business reviews to drive a high level of engagement and satisfaction with the goFLUENT training solution.
    • Be a growth driver, by identifying upsell opportunities.
    • Collect feedback and analyze the learners experience to offer improvement opportunities and contribute to developing our digital solution.
    • Develop a credible voice for digital learning best practices and provide industry insights, guidance and recommendations to optimize clients training performance.

    You will love this job if you:

    • Have a passion for Customer Success and minimum 2 years experience in a B2B company
    • Enjoy working in a fast-paced, dynamic organization and adapt easily to change
    • Are organized, methodical and able to adapt as the projects are varied
    • Have good analytical skills
    • Have outstanding written and verbal communication skills (in Italian) with excellent follow-up to meet customer expectations
    • Are a committed team player who values diversity and knowledge sharing in a fast, growing and respectful work environment
    • Have an advanced level of English to collaborate with colleagues worldwide

    What we offer

    Our culture is unlike anywhere else. Starting day one of your #lifeatgoFLUENT, tons of awesome perks and benefits await you, including:

    • Dynamic, startup-like experience within the security of a fast-growing, 23-year old Swiss-based company.
    • Learn from top executives and visionaries in the learning and language market.
    • The experience of joining an innovative organization with an international, vibrant working environment.
    • Full on-boarding and fast ramp mentoring program leading candidate to success.
    • World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages
    • Exciting team-building events.

    Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:

    At goFLUENT Italy you will find a team of 20+ great colleagues who will support you throughout your professional development. And thanks to the great synergy that is generated between teams, you will be in contact and meet colleagues from all over the world, feeling part of the goFLUENT history.

    Are you ready to join this talented team? We are waiting for you

    #LI-Onsite

  • Dalux

    Customer Success Manager

    3 settimane fa

    Dalux Milano, Italia

    **Customer Success Manager**: · - Vi piacerebbe lavorare in un'azienda all'avanguardia nel settore delle costruzioni? Vi ritenete appassionati di innovazione e sviluppo della tecnologia BIM?_ · **Orientamento alla consulenza, proattività e innovazione** · In Dalux la soddisfazion ...

  • FIND

    Client Success Manager

    1 settimana fa

    FIND Milano, Italia

    Siamo una realtà indipendente di consulenza strategica in ambito digital marketing e e-commerce, con clienti attivi nei settori moda, fashion, beauty, food e travel. Siamo in continua evoluzione, votati all'innovazione funzionale ad aiutare le aziende che si affidano a noi a incr ...

  • Infocert

    Customer Success Manager

    2 settimane fa

    Infocert Milano, Italia

    **InfoCert** è la più grande Certification Authority e Qualified Trust Service Provider (QTSP) in Europa e risponde alle esigenze di evoluzione digitale di Imprese ed Enti pubblici, disegnando soluzioni digitali che migliorano ed accelerano la trasformazione digitale dei processi ...

  • We Hunt

    Customer Success Manager

    1 giorno fa

    We Hunt Milano, Italia

    **Descrizione azienda** · Il nostro cliente, multinazionale che opera nel settore del Cash Flow Management, siamo alla ricerca di un/a Customer Success Manager. · La persona verrà inserita all'interno del team Italia in un contesto dinamico e fortemente incentrato sul raggiungime ...

  • Confidenziale

    Education Customer Success Manager

    1 settimana fa

    Confidenziale Lombardia, Italia

    col-wideJob Description: · La divisione Digital & Technologies di sta ricercando una figura da Education Customer Success Manager da inserire allinterno di unazienda cliente che opera nel settore. Le principali attivit sono: · - Background legato al mondo della formazione e delli ...

  • ManpowerGroup

    Customer Success Manager

    3 settimane fa

    ManpowerGroup Milano Centro, Italia

    Il nostro cliente è una prestigiosa realtà di respiro internazionale operante nella gestione di servizi di Customer Service per conto di Aziende del settore moda e lusso. · Per il potenziamento del Team Customer Success, ci hanno incaricato della Selezione di un/una: · **CUSTOMER ...

  • Wyser

    Customer Success Omnichannel Manager

    3 settimane fa

    Wyser Assago, Italia

    Per importante cliente operante nel settore gioielleria, stiamo ricercando: · **CUSTOMER SUCCESS OMNICHANNEL MANAGER · La risorsa sarà il punto di riferimento del team Customer Service e avrà il compito di partecipare attivamente al miglioramento dei processi e dell'organizzazion ...

  • Stroili Oro S.p.A.

    Customer Success Omnichannel Manager

    3 giorni fa

    Stroili Oro S.p.A. Assago, Italia

    **Chi siamo**: · In Stroili abbiamo reso accessibili i nostri gioielli a un pubblico trasversale, mantenendo le caratteristiche di eleganza, bellezza e preziosità del prodotto. Con oltre 400 negozi in Italia, un canale E-Commerce e Wholesale siamo leader in Italia nel nostro sett ...

  • StroilliOro

    Customer Success Omnichannel Manager

    4 giorni fa

    StroilliOro Assago, Italia

    Stiamo ricercando una risorsa che ricoprirà il ruolo di **Customer Success Omnichannel Manager** all'interno del reparto _Customer Service_. · **Responsabilità**: · - Promuovere una visione e una strategia basata sul cliente; · - Definire i KPI e gestire le relative dashboard; · ...

  • Elmec Informatica

    Customer Success Manager

    2 settimane fa

    Elmec Informatica Brunello, Italia

    Con 11 sedi e più di 700 dipendenti siamo la più grande azienda italiana privata in ambito ICT. Da oltre 50 anni rappresentiamo un punto di riferimento per le **infrastrutture IT** e le **postazioni di lavoro** delle aziende che accompagniamo nei processi di trasformazione digita ...

  • Board International

    Customer Success Manager

    2 settimane fa

    Board International Milano, Italia

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the pa ...

  • Ogury

    Client Success Manager

    1 settimana fa

    Ogury Milano, Italia

    Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people. · - We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclu ...

  • Impact

    Customer Success Manager

    1 settimana fa

    Impact Milano, Italia

    **Our Company**: · At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. If you are looking to join a team where y ...

  • Trustpilot

    Customer Success Manager

    2 settimane fa

    Trustpilot Milano, Italia

    **We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way - but there's still an exciting journey ahead of us. Do you want to join us?**: · We are part of an exploding industry where we have conquered ...

  • W EXECUTIVE S.R.L.

    Customer Success Manager

    2 settimane fa

    W EXECUTIVE S.R.L. Milano, Italia

    AI-powered Decisioning Company builds artificial intelligence to create customizable algorithms for advanced privacy-friendly media buying, executed in the Demand-Side Platforms of your choice. Scibids' tailored algorithms activate a brand's proprietary planning, buying, and meas ...

  • goFLUENT

    Customer Success Manager

    1 settimana fa

    goFLUENT Milano, Italia

    goFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology ...

  • Board International

    Customer Success Manager

    3 settimane fa

    Board International Milano, Italia

    At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the pa ...

  • W Executive

    Customer Success Manager

    1 settimana fa

    W Executive Milano, Italia

    **Descrizione azienda**: · AI-powered Decisioning Company builds artificial intelligence to create customizable algorithms for advanced privacy-friendly media buying, executed in the Demand-Side Platforms of your choice. Scibids' tailored algorithms activate a brand's proprietary ...

  • Spendesk

    Customer Success Manager

    3 settimane fa

    Spendesk Milano, Italia

    You will be our first customer success manager to serve our customers in Italia Amazing challenge to onboarding and expand our newly closed customers in this market we are just launching this year. · - You are therefore on a key phase of Spendesk expansion and of the customer rel ...

  • TechneValue GmbH

    Customer Success Manager

    3 settimane fa

    TechneValue GmbH Milano, Italia

    **Customer Success Manager** · **-- **Fluent German is mandatory** --** · Important tasks include: · - Supervise interactions between customers and Servicedesk · - Train and organize employees (Servicedesk) on how to provide customer assistance · - Collect and analyze data to imp ...