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    Groups & Events Coordinator - Roma, Italia - Accor

    Accor
    Accor Roma, Italia

    Trovato in: Talent IT C2 - 2 giorni fa

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    A tempo pieno
    Descrizione

    Descrizione dell'azienda

    Fondato nel 2008 da Serge Triganò e dai suoi figli Jérémie e Benjamin (co-fondatori di Club Med), Mama Shelter è un luogo in cui puoi mettere in scena la tua vita quotidiana.

    Si tratta di luoghi atipici, dove tutti si sentono a casa, luoghi nati da una miscela di influenze, libertà, sensazioni ed emozioni. Ogni Mama racconta la storia della città in cui si trova e tutte le influenze si fondono insieme. Offriamo ai nostri ospiti un'atmosfera gioiosa e un servizio eccezionale ad un prezzo accessibile a tutti. Più che camere e ristoranti, Mama Shelter è un moto continuo, un'atmosfera vibrante: un vero e proprio rifugio urbano, non solo esteticamente gradevole è moderno ma anche popolare, accogliente e sexy. Qualunque sia il motivo, noi siamo tutti qui per rendere l'esperienza del cliente il più indimenticabile possibile.
    La nostra missione?: portare piccoli momenti di felicità alle persone.

    La nostra crescita ci permette di dare dei fantastici percorsi di sviluppo ai nostri team members promuovendo promozioni interne e/o crescendo in altre realtà internazionali, e non è solo una questione di diploma o di anni di esperienza

    Mama Shelter fa parte di Ennismore, un gruppo alberghiero creativo che affonda le sue radici in culture e destinazioni, con un portafoglio globale di brands. Ennismore è una joint venture con Accor, fondata nel 2021.

    __________________________________________________________________________

    Il nostro impegno per la diversità e l'inclusione:
    Mama è un'azienda inclusiva e la nostra ambizione è quella di reclutare e promuovere talenti diversi. Le nostre pubblicità sono neutre dal punto di vista del genere; qui si utilizza il genere maschile per semplificare il testo.

    Descrizione del lavoro

    YOUR MISSION

    The Groups&Events Coordinator works on both the Corporate and the Groups & Events segments.

    You will:
    • Supervise all events' organization from A to Z, like a great conductor; from quotation, to negotiation to invoicing, & on-site reception. You have everything under control
    • Answer promptly to all group & events incoming enquiries and negotiate each business with the client, in accordance with Groups & Events Manager.
    • Communicate internally each group & events details for the operational team (F&B, Room Division mainly) and ensure a smooth operation of each event on the floor by coordinating the event.

    Reporting directly to the Groups & Events Manager you're ensuring that customer satisfaction is the top priority .

    Qualifiche

    MADE FOR YOU ? ONLY IF...

  • Detail is important to you, nothing goes missing thanks to your sense of organization and anticipation.
  • With a strong sense of communication, you are a diplomat and know how to bring all the services together.
  • Team spirit is your strength, like the "Gladiators in suits" with Olivia Pope.
  • Curiosity may have killed the cat, but not you; you're constantly on the lookout of your surroundings.
  • Problem solver with excellent customer relations - you never run out of ideas when faced with a customer situation.
  • Action oriented - you're hands on and believe that leading by example is the key to success.
  • You know how to manage pressure and stress ‍.
  • Family negotiator, everyone always ends up watching your pick for the Sunday movie night .
  • You know your numbers and are not afraid to show it; your PowerPoint presentations and your Excel tables make everyone jealous
    • Informazioni aggiuntive

    YOUR LITTLE EXTRAS :

  • Auntie's 70th birthday wasn't the only event you organized last year, even if it was a success .
  • Geniality and hospitality are who you are, customers come back for you
  • You've lost count of the number of local stars in your contacts
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