- Guarantee of technical quality in IT operations projects;
- Management and monitoring of all installed systems and infrastructure for Explora Journeys, following established guidelines or SOP (standard operating procedure);
- Assuring systems and infrastructure availability at the highest levels;
- Managing Cybersecurity for threats and vulnerabilities remediations;
- Collaborating with team members, suppliers, and Business stakeholders focusing on continuous improvement;
- Applying industry best practices for change management process.
- 1-2 years of experience in a similar position supporting IT infrastructures/systems and users;
- Bachelor's degree in Computer Science, Engineering, or related field;
- Experience with Cloud Operations and Application/Infrastructure monitoring;
- Additional experience in application, scripting, and advanced log management is advantageous;
- Proven experience in the cruises industry;
- Fluency in English, any other language is a plus;
- Strong analytical skills, methodical mindset, and attention to detail.
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System Engineering Expert - Naples, Italia - EXPLORA JOURNEYS
Descrizione
JOB PURPOSE
Reporting to the IT Operations Lead, the IT Systems Engineering Specialist will be involved in building out, maintaining, and troubleshooting our IT infrastructure for our Luxury Cruises line of MSC, ensuring the highest level of availability, performance, and security.
KEY ACCOUNTABILITIES
QUALIFICATIONS (skills, competencies, experience)
VISA REQUIREMENTS (if any)
Right to work in Italy.