- Provide quality assurance' through checking all client product integrations are completed
- Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers
- Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption' usage and engagement
- Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices
- Track client customer lifecycle milestones' including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform - Track and record customer activity in a timely manner in systems of record (e.g.' CRM system)
- Help triage troubleshooting tickets
- Hybrid position (Wed Thursday onside)
- Working hours
- Mon
- Fr 10:00 19:00 Your profile:
- Fluency in Italianand English written and verbal
- Experience analyzing data' trends and client information to identify product or service growth opportunities
- Expert knowledge of MS Office (Outlook' Word' PowerPoint and Excel)
- Excellent communication' collaboration' organizational and project management skills
- Ability to interact comfortably with both clients and internal departments
- Ability to effectively manage time' prioritize tasks and work within deadlines with little supervision
- Ability to work on queues/cases/tickets out of CRM platforms
- The ability to build trust quickly and develop strong relationships What we offer:
- Monthly transportation/internet allowance
- Bonus for important life events (marriage' birth or adoption of a child' university graduation)
- Additional medical plan: health and dental care (fully covered by the employer)
- Life insurance
- Voluntary Sport Card (Multisport) Please send us your CV in English.
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Customer Success Specialist With Italian Language - Napoli, Italia - Concentrix Corporation
Descrizione
Job Title:
Customer Success Specialist with Italian language Job Description At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint' accelerating B2B digital sales and customer success transformation for the world's best brands.
With end-to-end capabilities across Strategy + Talent + Technology' we're helping clients scale faster' work smarter' and reliably grow their revenue through data-powered insights and proven methodologies.
We embrace a high-performance culture that promotes growth' success' and opportunity for our employees' clients' and partners.Join us What the role looks like:
Join us Location:
BGR Sofia - Advance Business Center Language Requirements: Italian (Required)
Time Type:
Full time If you are a California resident' by submitting your information' you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents