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Customer Relationship Management Manager
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IGT Rome, ItaliaIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial ...
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Customer Relationship Management Manager
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IGT Roma, Italia Paid WorkCustomer Relationship Management Manager · Location: · Roma, IT, 00154 · Requisition ID: 14932 · IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gami ...
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Customer Relationship Management Manager
Trovato in: Talent IT C2 - 5 giorni fa
IGT Rome, ItaliaIGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial ...
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Store Manager
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Manager - Change Management Tecnologico - Strategy & Organization
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Titre Professionnel Manager D'Unité Marchande
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Titre Professionnel Manager D'Unité Marchande
Trovato in: Buscojobs IT C2 - 6 giorni fa
H3O Richesses Humaines Lazio, ItaliaTitre Professionnel Manager d'Unité MarchandeDomaines de formation : 34056 Administration ventes, 34559 Gestion rayon, 34587 Grande distribution · • Codes ROME : D1301 Management de magasin de détail, D1502 Management / Gestion de produits alimentaires, D1503 Management / Gestio ...
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LGS - Roma Tiburtina- Project Manager Senior - Construction Management Centro
Trovato in: Talent IT C2 - 5 giorni fa
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Assistant Store Manager Reims F/H/X
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IT Manager
Trovato in: Talent IT C2 - 5 giorni fa
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IT Manager
Trovato in: Talent IT C2 - 3 giorni fa
Anantara Rome, Italia A tempo pienoJob Description · The main mission of this position will be to ensure that all the IT infrastructure, systems and applications work properly and that the IT services provided to the staff and guests are running with the required quality and performance. It is necessary to work w ...
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Manager
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Pudu Robotics Roma, Italiajob description: · According to performance requirements, explore potential customers, reserve high-quality customer resources, achieve the sales target of responsible market and ensure steady growth of performance. · Acquaint yourself with the local market, responsible for the d ...
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Assistant Store Manager Belle Epine F/H/X
Trovato in: J-Vers IT C2 - 3 ore fa
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Material Supply Management Manager
Trovato in: Buscojobs IT C2 - 1 giorno fa
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material supply management manager
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Quality Management
Trovato in: Jobleads IT C2 - 3 ore fa
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Department Manager
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Permitting Manager
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Resident Manager
Trovato in: Talent IT C2 - 6 giorni fa
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Logistics Manager
Trovato in: Talent IT C2 - 3 giorni fa
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Customer Relationship Management Manager - Lazio, Italia - Igt
Descrizione
IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit . Ruolo:Ruolo Professionale: Responsabile CRM e Web-site Management Location: RomaSmartworking: possibile per questa posizioneAttività Previste:La risorsa sarà Responsabile di definire a strategia di CRM e le attività di marketing legate allo sviluppo del sito dedicato all'offerta delle lotterie online (Gratta e Vinci, Gioco del Lotto, 10eLotto, MillionDay), con l'obiettivo di ottimizzare l'esperienza dei clienti, incrementare l'ingaggio ed il conversion rate. La risorsa collaborerà con diverse funzioni aziendali per definire, ottimizzare e automatizzare le campagne CRM e processi operativi impattati con l'obiettivo di ridurre i costi aziendali e servire al meglio i clienti. Nello specifico: Definire, implementare e sviluppare la strategia di CRM e Customer Segmentation con particolare attenzione ai segmenti chiave• Creare le campagne di CRM end-to-end guardando l'intero ciclo di vita del cliente (dal design, all'implementazione alle analisi di ottimizzazione del ROI)
• Supervisionare e definire la strategia di comunicazione delle campagne per ottimizzare l'engagement e l'esperienza del giocatore su tutti i touch-point (SMS, DEM, in-game communication,..)
• Supervisionare e gestire il sito web in collaborazione con il team UX e UI per offrire la migliore esperienza di navigazione e gioco all'utente
• Monitorare ed analizzare le metriche di performance con l'obiettivo di valutare il successo delle iniziative e identificare aree di miglioramento
• Assicurare che il sito web sia conforme con le leggi ed i regolamenti applicabili
• Collaborare con le diverse funzioni aziendali coinvolte per migliorare i processi di business, nonché garantire la corretta comunicazione e allineamento tra i diversi stakeholder interni ed esterniRequisiti
• Avanzate competenze analitiche con capacità di utilizzare data-driven approach per tutte le decisioni strategiche
• Precedente esperienza professionale maturata su progetti in ambito CRM, segmentazione dei clienti, e lifecycle management
• Utilizzo pregresso di strumenti di CRM, piattaforme di marketing automation e software a support del data analytics.
• Ottime capacità analitiche e data-driven approach
• Forti capacità di risoluzione dei problemi
• Ottime capacità di comunicazione, precisione, autonomia, organizzazione e orientamento al raggiungimento dei risultati
• Esperienza pregressa nella gestione e sviluppo di un team di risorse
• Precedente esperienza nella gestione di progetti complessi che richiedono il coordinamento di diverse aree aziendali
• Conoscenza fluente della lingua inglese
• Conoscenza del mercato del gaming online Italiano costituirà titolo preferenziale Esperienza professionale/Seniority: 5+ esperienza in CRM in ambito digitale/e-commerce o consulenza.Titolo di Studi:Laurea Ingegneria, Statistica, Informatica, Matematica, Fisica, Economia Aziendale o similare. #LI-YG1