- Ensuring the best possible Customer experience
- Serving a defined set of customers together with the respective Key Account Manager
- Acting as the primary contact point between the Customer and the Operations team(engineering, workshop, supply chain, quality)
- Receiving and maintaining customer orders in the ERP system
- Providing quotations in the targeted cycle time
- Tracking and monitoring the progress of all transactional projects to keep the promised delivery time
- Communicating and aligning pro-actively internally with the operations departments
- Communicating pro-actively amongst others any potential delays with customers to keep the overall lead-time low
- Developing and implementing customer specific KPIs
- Managing certificates/quality documents in line with customer needs
- Finally helping us transition from a "manage the order" to "manage the customer" mindset
- commercial background
- Minimum 5 years experience in as a customer service representative in a technical environment ideally in service environment
- Experience with SAP 4,7 / SAP 6.0 / SAP HANA
- Hands-on mentality combined with a high level of ownership
- Team-player, flexible and pro-active attitude, including communication to the different stakeholders
- Friendly and open person with a desire to live up to the promise made to the customer "we always deliver"
- Dedication to quality paired with a strong process-thinking
- Resilience to stress and ability to cope with ambiguous situations – mainly conflicting needs of different departments that need to be managed
- Good communication skills
- Very good English skills (C-level) in both oral and written
-
Customer Service Representative
3 settimane fa
MANPOWER PROFESSIONAL Mantova, ItaliaManpower Professional, talent company specializzata nella ricerca e selezione di personale per l'inserimento diretto di _experienced _e _middle manager_, ricerca, per conto di azienda cliente operante in ambito Biotecnologie · **CUSTOMER SERVICE REPRESENTATIVE** · **Principali at ...
-
Customer Service Representative Internship
6 giorni fa
irca Group Verona, Italia StageSHIPIRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingr ...
-
Customer Service Representative, Business Unit
3 settimane fa
Hoerbiger Verona, Italia**What awaits you working with us**: · - Ensuring the best possible Customer experience · - Serving a defined set of customers together with the respective Key Account Manager, new sales and aftermarket environments · - Purchasing the good internally versus HD and sister branches ...
-
Customer Service Representative
2 settimane fa
Hoerbiger Holding Ag Verona, ItaliaJoin our dynamic team at HOERBIGER Italiana, who is an important member of the HOERBIGER group. Currently we are seeking a new team member to join our growing OEM Team, a dedicated group that has a proven track record of delivering great results through collaboration and teamwork ...
-
Tricare Beneficiary Services Representative-vicenza
3 settimane fa
Leidos Vicenza, Italia**Description** · **Are you looking for your next "great mission" professionally? Do you have more to give, want to learn new skills and be part of a team with a rewarding mission? Leidos has the perfect job for you in Vicenza · The BEST and BRIGHTEST come to Leidos, where we tak ...
-
Customer Service Representative/ Project Management
3 settimane fa
Hoerbiger Holding Ag Verona, ItaliaCustomer Service Representative/ Project Management Join our dynamic team at HOERBIGER Italiana, who is an important member of the HOERBIGER Service in Europe. We provide maintenance and repair services to users for industrial reciprocating compressors across multiple industries ...
-
Generator/HVAC Field Service Representative
1 settimana fa
General Dynamics Information Technology Vicenza, ItaliaClearance Level Secret Category Field Engineering Location Vicenza, Italy Onsite Workplace · **Requisition Type**:Regular****: · **Your Impact**: · Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense ...
-
Leidos Vicenza, Italia**Description** · **Does helping our Active Duty Military, Veterans, and their families interest you Leidos has an opportunity for you to do just that at our facility in Vicenza. · As a Floater you will have the added ability to travel around the region to fill in where needed · ...
-
Specialist Representative
3 settimane fa
GSK Verona, Italia**Site Name**: Field Worker - ITA · **Posted Date**: Nov · Per parte del **Lazio** e per le **Marche**, stiamo cercando uno/una Specialist Representative. · L'informatore Scientifico dovrà riferire all'impresa le osservazioni che emergono dal colloquio con l'Operatore Sanitario ...
-
Agente di Commercio
3 settimane fa
LEYROYA SRL Verona, ItaliaOGGETTO: _**Ricerca personale per inserimento immediato**_ · **LEYROYA **è un'azienda specializzata nel settore dell'efficienza energetica operante in Veneto e Friuli-Venezia Giulia. · L'azienda - supportata da una grande holding veneta da oltre €50 MLN di fatturato annuo - aiuta ...
-
Account Manager Pharmacy
1 settimana fa
Essity Verona, Italia**Account Manager Pharmacy**: · For our Pharmacy channel we are looking for an Account Manager who will manage a group of identified accounts to achieve designated sales target levels by developing profitable business with new and existing customers in the area of **Verona **e ** ...
-
General Manager Nh Collection Palazzo Verona
2 settimane fa
NH ITALIA SPA Verona, ItaliaNH Italia is part of the NH hotel Group which, with its 353 hotels, is present in 32 countries. With the entry in Minor Hotel Group, since December 2019 the level of internationality has increased further, reaching up to more than 600 hotels around the world in 55 countries. · Wi ...
-
Expert Customer Service Italy
3 settimane fa
Pooling Partners Verona, ItaliaPAKi · - Via Francia 21/C, Verona · - 40 · As an expert in customer service you are constantly one step ahead to improve the logistic efficiency of our major international brands and support clients on a daily basis. Your insights will make operations run more smoothly and on top ...
-
Sales Representative, Air
2 settimane fa
DSV Verona, ItaliaJob Req Number: 68511 · Time Type: Full Time · - Take your next step career at _**_DSV Air & Sea_**_. Division of _**_Group DSV_**_ together with DSV Solutions and DSV Road, is a leading Company in freight forwarding, transport and deliveries on a global scale. We work with more ...
-
Airport Representative
1 settimana fa
Jet2 and Jet2holidays Verona, ItaliaFixed Term · - 40 Hours · **Salary** · - Excellent · **Country** · - Italy · **What you will be doing...** · As one of our valued Airport Representatives you will play a vital part meeting & greeting our customers on arrival and departure, delivering outstanding customer service, ...
-
Country & Sales Manager (M/F/d) Italy
3 settimane fa
CargoBeamer AG Verona, Italia**Your mission that helps to make the logistics industry more sustainable**: · As our Country & Sales Manager (M/F/d) Italy, you will play a pivotal role in driving growth and success in the Italian market. Through your exceptional leadership and sales expertise, you will not onl ...
-
Customer Service Representative, Business Unit Safety
1 settimana fa
Hoerbiger Holding Ag Verona, ItaliaCustomer Service Representative, Business Unit SafetyIEP Technologies HOERBIGER Safety Solution is part of the HOERBIGER Group. As a leading international full-service provider in constructive explosion protection, we protect lives and offer safety where it can be dangerous. · Fo ...
-
Private Aviation Representative
2 settimane fa
Venicejets Verona, ItaliaThe Private Aviation Representative is an entry-level position to become a Private Jet Charter Broker professional, it serves as the primary contact among clients, providers, and operators. You will be responsible for working on leads and developing the client portfolio by unders ...
-
Instruments Sales Representative Iii
3 settimane fa
Thermo Fisher Scientific Verona, ItaliaPosition Summary: · The Account Manager (AM) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. As an Account Manager you will identify and pursue new business opportunities, handling and developing key accounts, a ...
-
Customer Service Representative, Business Unit Safety
3 settimane fa
Hoerbiger Verona, Italia A tempo pienoIEP Technologies HOERBIGER Safety Solution is part of the HOERBIGER Group. As a leading international full-service provider in constructive explosion protection, we protect lives and offer safety where it can be dangerous. · For our Sales team we are looking for a new employee (m ...
Customer Service Representative - Verona, Italia - Hoerbiger
Descrizione
Join our dynamic team at HOERBIGER Italiana, who is an important member of the HOERBIGER group. Currently we are seeking a new team member to join our growing OEM Team, a dedicated group that has a proven track record of delivering great results through collaboration and teamwork. If you are a positive, optimistic individual with strong interpersonal skills and a passion for working with customers, particularly major Italian compressor manufacturers, we want to hear from you.
What we offer
As the Customer Service Representative you will be in charge of
What you should bring with you
Who we are
Locally close to the customers – globally successful: HOERBIGER is active worldwide in 43 countries on all continents. 5, employees at locations – including 25 production plants – deliver reliable solutions for better performance, increased safety, and fewer emissions. In , they generated sales of 1. billion euros. For renowned customers from the energy sector, the process industry, the automotive industry, the mechanical engineering industry, safety technology, and the electronics industry, performance-determining products and services from HOERBIGER make the difference. With innovations for decarbonization and energy transition, HOERBIGER is already enabling change today for a better tomorrow. As majority shareholder, the HOERBIGER Foundation preserves the -year-old entrepreneurial heritage and guarantees stability, independence, and a future-oriented strategy.