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    Assistant Reservations Manager - Lazio, Italia - Accor Hotels

    Accor Hotels
    Accor Hotels Lazio, Italia

    2 settimane fa

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    Descrizione
    Fairmont Amman is offering a career opportunity for an Assistant Reservations Agent.
    Job Description
    Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
    Consistently offer professional, friendly, and engaging serviceSupport the Reservations Manager in Leading and managing all aspects of the Reservations department and ensure all service standards are followedManage and coordinate all group and individual reservationsMaintain close liaison with the Sales, Conference, and Accounting teamsProduce daily, weekly, monthly and quarterly reports as requiredAttend pre-convention meetings and revenue management meetings as requiredMaximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel servicesConduct regularly scheduled departmental meetingEnsure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelinesBalance operational, administrative and Colleague needsAssist guests regarding hotel facilities in an informative and helpful wayFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assigned Qualifications Previous leadership experience in a similar role requiredComputer literate in Microsoft Window applications requiredStrong interpersonal and problem solving abilitiesHighly responsible & reliableStrong communication skills in English languageAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all times Additional Information Why work for Accor?
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless
    Discover a world where life pulses with passion

    Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.

    Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

    When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

    #J-18808-Ljbffr
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