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Public Relations Specialist
1 settimana fa
Confidenziale Lazio, ItaliaPer un'importante realtà in ambito beverage, in particolare vino e distillati, in forte crescita e sviluppata nel mercato estero, cerchiamo un Public Relations Specialist. La risorsa, entrerà nel team marketing, e avrà le seguenti responsabilità: · - Redazione di comunicati stamp ...
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Customer Experience Specialist
1 settimana fa
FlexCar Roma, ItaliaFlexCar is growing rapidly and we are looking for a Customer Experience Specialist to join our premises in Rome,Italy. This position entails an active involvement in the "engine" of our fleet team. · **Who We Are** · We are well on our way of executing our vision to reimagine the ...
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Media Planning Specialist
2 giorni fa
Confidenziale Lazio, ItaliaMedia Planning Specialist Established in 1872, Pirelli is among the world's leading tyre producers. It is the only pure consumer tyre company that includes car, motorbike, and bicycle tyres as well as associated services.Pirelli has a distinct positioning in high value tyres, cha ...
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Field Support Specialist Italy Orthopedics
1 giorno fa
Orthofix Roma, ItaliaWe are looking for a Field Support Specialist Italy Orthopedics to join our sales Department. The person will report directly to the Sales Director. · We offer a maternity substitution contract. · Position Summary · The Field Specialist is responsible for the development and perf ...
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Clinical Specialist
2 giorni fa
Johnson & Johnson Roma, ItaliaJOHNSON & JOHNSON MedTech · " **Caring for the world**one person at a time" inspires and unites the people of Johnson & Johnson. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable Credo. At Johnson & Johnson Medica ...
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Land Scouter
1 giorno fa
Talent-Valet Roma, ItaliaTalent-Valet is a self-standing, specialist recruitment firm for renewable energy professionals and executives. · Our client is an international company specialising in the development and turnkey construction of large-scale solar projects. Headquartered in Hamburg, they have bee ...
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Project Development Manager Italy
1 giorno fa
Talent-Valet Roma, ItaliaTalent-Valet is a self-standing, specialist recruitment firm for renewable energy professionals and executives. · Our client is an international company specialising in the development and turnkey construction of large-scale solar projects. Headquartered in Hamburg, they have bee ...
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Account Specialist
1 settimana fa
Johnson & Johnson Roma, Italia**"Caring for the worldone person at a time"** inspires and unites the people of Johnson & Johnson. This culture of caring is the focus of our corporate philosophy, that are anchored in the internationally applicable **Credo.** · At **Johnson & Johnson Medical Devices Companies * ...
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Cient Liaison
7 ore fa
Bonhams Roma, Italia**About Bonhams** · Bonhams is a global auction house with an 18th century heritage poised for transformative change. Our global operations are based in London, Paris, New York, Los Angeles and Hong Kong where we sell in over 60 categories, including motor cars, paintings, jewell ...
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Account Manager South Italy
1 settimana fa
Leica Microsystems Roma, ItaliaFor over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus ...
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Key Account Manager
1 settimana fa
Experian Roma, Italia**Company Description** Who are Experian?** · We are the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and ...
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Key Account Manager North-east, Italy
1 giorno fa
Organon Roma, Italia**Key Account Manager North-East Italy** · **Purpose of the role** · The North-East Key Account Manager is responsible for managing and maintaining relationships with the Company's most important customers. Works closely with these customers to understand their needs and develop ...
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Monthly Rentals Specialist
1 settimana fa
Avis Budget Group Fiumicino, ItaliaAVIS BUDGET GROUP è la multinazionale leader mondiale nel mercato del noleggio auto a breve termine che opera in Italia attraverso 5 leading brands: Avis, Budget, Maggiore, Amico Blu, Morini. · L'azienda opera attraverso le stazioni di noleggio, presenti negli aeroporti del terri ...
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Sales Executive
1 settimana fa
Scharlab Italia Roma, ItaliaAt Scharlab we are looking for you We are dedicated to the manufacture and commercialisation of chemical products, laboratory glassware, culture media for microbiology, chromatography accessories, filtration, organic standards and instrumentation with consolidated distribution in ...
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Regional Account Manager Regional Key Account
3 giorni fa
Saleance Anzio, ItaliaSaleance: Sales Recruitment Specialist · **Posizione**: · **Saleance **is a consultancy company specialising in the **search and selection of sales profiles** and the building of sales networks. · **About Our Client**: · For a multinational German company leader in the fashion ac ...
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Data-Sec Roma, Italia A tempo pienoIT-Security Engineer (m/f/d) · We do infrastructures what many others do not - we make them secure · Our consultants create security guidelines, our analysts uncover vulnerabilities and monitor infrastructures and our engineers implement the measures together with our customers ...
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Junior iOS Developer
4 giorni fa
Zero to One search Roma, ItaliaJob Description · Our client operates a digital insurance platform specializing in comparison services and streamlined insurance product purchases online. Their platform enables users to easily compare a wide range of insurance policies, spanning car, health, home, and travel ins ...
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Hr Specialist
5 giorni fa
S&You Lazio, ItaliaIl nostro cliente è un'azienda di rilievo nazionale operante nel settore Aerospace. Per la sede di Roma selezioniamo la seguente figura:HR SPECIALIST - RELAZIONI SINDACALI E AMMINISTRAZIONELa risorsa sarà inserita all'interno della funzione HR avrà le seguenti responsabilità:- ge ...
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Hr Specialist
6 giorni fa
S&You Lazio, ItaliaIl nostro cliente è un'azienda di rilievo nazionale operante nel settore Aerospace. Per la sede di Roma selezioniamo la seguente figura: HR SPECIALIST - RELAZIONI SINDACALI E AMMINISTRAZIONE La risorsa sarà inserita all'interno della funzione HR avrà le seguenti responsabilità: - ...
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Remote Leisure Vacation Specialist
1 settimana fa
Billingsley Travel Lazio, ItaliaWe have an amazing opportunity to build dream vacations and business travel with the biggest travel names in the industry We are seeking 8 individuals to join our team as Leisure Vacation Specialists to book unforgettable vacations for clients around the world This includes famil ...
Key Customers Car Specialist - Rome, Italia - Randstad
Descrizione
Randstad Italia SPA, filiale di Roma Tiburtina, ricerca per multinazionale leader nel settore del noleggio a lungo termine, la figura di Key Customers Car Specialist
La figura sarà inserita all'interno dell'area Key Customers Care gestendo in inbound tutte le segnalazioni che arrivano in azienda attraverso i canali dedicati, anche tramite l'utilizzo del software gestionale di CRM (Customer Relationship Management).
Si dovrà relazionare con i diversi reparti aziendali con l'obiettivo di dare un riscontro diretto al Cliente, in un'ottica di customer care.
Principali responsabilità:
-Riceve le segnalazioni dei compliants e le richieste di informazione del Cliente attraverso i canali dedicati;
-Analizza le richieste utilizzando gli strumenti a supporto (sistemi gestionali, archivi documentali);
-Gestisce le richieste attraverso approfondimenti con il Cliente e/o il coinvolgimento dei Reparti Operativi;
-Raccoglie i feedback dai Reparti, in linea con gli SLA (Service Level Agreement) definiti e condivisi per ciascuna casistica/Cliente;
-Condivide con i Clienti le specifiche della risoluzione del caso.