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    Director Life Cycle Service - Milan, Italia - Kardex

    Kardex
    Kardex Milan, Italia

    3 giorni fa

    Default job background
    A tempo pieno
    Descrizione
    Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment.

    Your tasks

    Main Accountabilities

  • Define the business strategy in collaboration with the regional director
  • Manage service teams and back office LCS
  • Define operational marketing plans in collaboration with Regional Director LCS and Marketing Regional Manager
  • Establish sales targets and implement
  • Participate in negotiations with customers if necessary
  • Key account management
  • Study and follow the trends of the market and competition
  • Train sales team on new products and developments
  • Develop tools (arguments) for products and services (brochure, marketing campaign)
  • Analyze the sales figures and follow the evolution of margins
  • Update and follow-up of the CRM
  • Responsibility for the validation of logistics and software solutions to our customers
  • Quotation responsibility
  • Develop the skills of his team
  • Safety responsibility
  • Development of short, medium- and long-term business plans
  • Contribute to the team's performance by displaying a positive and enthusiastic attitude, showing their support and involvement in all activities.
  • Ensure all customer feedback is recorded to support our culture of continuous improvement

    • Your profile

    Job Requirements

    Training/Education

  • Master's degree in business

    • Professional Experience

  • Sales experience
  • Experienced in working in a global functional/matrix organisation
  • Management experience

    • Leadership/Other

  • Inspire and develop teams
  • Strong communication skills
  • Proven influencing and leadership
  • Excellent planning, organizational and time management
  • Proactive attitude
  • Knowledge in the field of intra-logistic
  • Safety knowledge
  • English CEFR Level B2 (upper intermediate)
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