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    Product Owner _ Loyalty Program - Milan, Italia - Trenord

    Trenord
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    Descrizione
    Per la nostra Direzione Commerciale, selezioniamo un/una Product Owner Loyalty Program.
    La risorsa, inserita nella Struttura Vendite Online e CRM, dovrà garantire la supervisione e la gestione di tutti gli aspetti di un progetto, compresi quelli relativi al loyalty program e al product ownership, assicurando che le attività siano allineate agli obiettivi prefissati.

    In particolare, si occuperà di:
  • Tradurre requisiti tecnici, aziendali e funzionali in attività di progetto per massimizzare il coinvolgimento dei clienti
  • Gestire lo stato di avanzamento del progetto Loyalty evidenziando criticità e identificando soluzioni, in ottica di miglioramento del programma stesso
  • Coordinare efficacemente le risorse disponibili per rispettare tempi, budget e obiettivi
  • Produrre reportistica e analizzare dati per valutarne l'impatto sul cliente
  • Gestire interdipendenze progettuali per garantire una coerente esperienza cliente
  • Analizzare temi complessi e focalizzarsi sulle esigenze dei viaggiatori
  • Requisiti:
  • Conoscenze certificate di Project Management (CSPO, PMP..)
  • Esperienza professionale di 3/5 anni
  • Ottima dimestichezza con i principali strumenti informatici legati alla gestione del progetto, analisi dati, prototipazione e design (Jira, Trello, Power BI, Sketch, Git, GitHub..)
  • Conoscenza della lingua inglese (almeno B2)
  • Completano il profilo ottime capacità di analisi e sintesi, buone doti comunicative per relazionarsi efficacemente con i vari stakeholder e interesse verso l'innovazione digitale.

    Luogo di lavoro: Milano - Rho Fiera

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