- Provide technical assistance to Customers regarding the product sizing, applications, system solutions, accessories, installations, prices, etc. assuring the functionality of the solution in practice.
- Identify and implement value-added services and enhance customer relationship.
- Support sales teams by handling tenders and projects, include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues, etc.
- Identify business opportunities and handover to external sales.
- Support with ad hoc tasks defined by leadership.
- Fluent written and spoken Italian.
- Excellent written and spoken English.
- University degree or equivalent work experience
- Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer.
- Knowledge of business structure, products and key market needs to create a good Customer centric experience.
- Familiarity with MS Office applications.
- Fundamental Product and Application Knowledge – Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where product is built (not essential).
- Good communication and networking skills together with the ability to build positive and trusting relationships with both Internal and External Stakeholders.
- Ifyou'll be workingfromyour home office, we'll make sure you are well equipped with a good workstation. However, you are always welcome to our offices whereyou can engage, learn, and have fun with colleagues.
- On top of it, flexible working hours and up to 3 days' additional paid leave for volunteering of your choice
- Annual bonuses, health insurance, parental support, internal well-being consultants and programmes
- Access to the modern Grundfos Academy to pursue further both personal and professional development.
- Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly.
-
B to B Office Engineer
1 settimana fa
Confidenziale Lombardia, Italia: · ASSAGO · SPECIALIZZAZIONE: · Engineering · PROJECT MANAGER con esperienza pregressa nella gestione dei Confidenzialein ambito energetico; Il ruolo: · La risorse selezionate si occuperanno dello sviluppo, della progettazione e della realizzazione di impianti fotovoltaici in am ...
-
Store Engineering Back Office
1 settimana fa
DDW Milano, ItaliaEssilorLuxottica is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. · Being part of EssilorLuxottica means being part of an international, passionate, multicultural community of 190,000 people working toward a common missio ...
-
CSSC Back Office Engineer
4 giorni fa
GRUNDFOS Truccazzano, Italia A tempo pienoWhat is the job about? · You will contribute to a thriving Italian-speaking CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries. You need to provide subject matter expert level technical support by delivering world class Customer S ...
-
Nas System Architect
1 settimana fa
Thales Gorgonzola, ItaliaLocation: Gorgonzola, Italy · Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and a ...
-
Bid Manager
1 settimana fa
Thales Gorgonzola, ItaliaLocation: Gorgonzola, Italy · Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and a ...
-
Bid Manager
1 settimana fa
Thales Gorgonzola, ItaliaLocation: Gorgonzola, Italy · Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and a ...
-
Bid Manager
12 ore fa
Thales Gorgonzola, ItaliaLocation: Gorgonzola, Italy · Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and a ...
-
Spares & Repairs Admin
3 giorni fa
Thales Gorgonzola, ItaliaLocation: Gorgonzola, Italy · Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and a ...
-
Project Manager
4 giorni fa
Ingersoll Rand Vignate, ItaliaProject Manager - Garo · **Location** · Vignate, Italy - hybrid · **About Us** · Ingersoll Rand advances the quality of life by creating comfortable, sustainable and efficient environments. Our products, systems and solutions increase the efficiency and productivity of industrial ...
-
Trade Compliance Manager
3 giorni fa
Thales Gorgonzola, ItaliaLocation: Gorgonzola, Italy · In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our arch ...
-
Recruiter (M/F/d)
1 giorno fa
Redcare Pharmacy Settala, ItaliaAt Redcare Pharmacy, it's always our top priority to provide people with the right products, the right knowledge and the right services, every day. · With over 2,000 dedicated team members, we are the leading one-stop online pharmacy in Europe · About the role · Due to our signif ...
-
Materials Leader
1 settimana fa
Parker Hannifin Corporation Gessate, Italia**Position Summary** · Plans, directs and monitors all the material planning, inventory control, cash flow management, information control for all valves under FCSE responsibility. Ensures performance to the master materials planning to achieve division objectives for excellent c ...
-
Buyer
1 settimana fa
Parker Hannifin Corporation Gessate, Italia**Position Summary** · Manages the procurement and administration of all non-inventory orders, IT-Equipment, mobile phones, facility services using current ERP system and other IT tools provided by the Company, interfacing with External Suppliers. · **Responsibilities** · MAIN DU ...
-
Technical Manager
4 giorni fa
Danfoss Pessano con Bornago, ItaliaRequisition ID: Job Location(s): Pessano Con Bornago, ITAre you looking for a new career challenge? Join in Danfoss · We are looking for a new **Technical Manager - Hydraulics** **that will be responsible for delivering designs by effective management of the mechanical and hydrau ...
-
Customer Support Specialist
1 settimana fa
Danfoss Pessano con Bornago, ItaliaRequisition ID: Job Location(s): Pessano Con Bornago, ITCome Danfoss Power Solution, per la nostra sede di Pessano con Bornago (MI), siamo alla ricerca di un **Customer Support Specialist** (formalmente Customer Order Management Representative). · **Responsibilities**: · - Inseri ...
-
Environmental Specialist
1 settimana fa
Arcese Basiano, ItaliaAt Arcese, being a socially responsible company means enriching management and strategic choices with ethical and social considerations. · In the last years, we have implemented several concrete actions in terms of safety and sustainability and we're now looking forward to our ne ...
-
Supply Planner
12 ore fa
Lyreco Cambiago, ItaliaAt Lyreco we all share a common goal to strive for **passion, excellence, respect and agility**. We are proud to be the European leader and the third largest distributor of workplace products and services in the world · We are committed to the development of our employees and we ...
-
Graduate Junior Customer Project Manager
4 giorni fa
Hewlett Packard Cernusco sul Naviglio, ItaliaJunior Project Manager Job Description · The Project Manager manages key client projects in the Managed Print Services (MPS) business. HP MPS is a suite of scalable and flexible solutions for office and production printing environments that help organizations productively and pro ...
-
HR Internship- Talent Acquisition and Organization
1 settimana fa
Rexroth Cernusco sul Naviglio, Italia StageSHIPCompany Description · The **Bosch Group **is a leading global supplier of technology and services. It employs roughly 410,000 associates worldwide. The company generated sales of 78.5 billion euros in 2018. Its operations are divided into four business sectors: Mobility Solutions ...
-
Sales Account Medical Sector Lombardia
1 settimana fa
Intertek Cernusco sul Naviglio, Italia**_Our Purpose_** · Bringing quality, safety, and sustainability to life · Intertek is a leading Total Quality Assurance provider to industries worldwide. Our global network delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our custome ...
CSSC Back Office Engineer - Truccazzano (Milano), Italia - Grundfos
Descrizione
What is the job about?
You will contribute to a thriving Italian-speaking CSSC Back Office team by providing timely and effective technical advice to the incoming inquiries. You need to provide subject matter expert level technical support by delivering world class Customer Service by handling complex and escalated inquiries/quotations for the customers.
Your main responsibilities :
Your background :
We imagine that you have:
What's in it for you?
Whether it's developing leadership skills or advancing your expertise even further, we'll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You'll be welcomed from day one into an inclusive, trusting environmentguided bysix core values ) .
In addition, your day-to-day benefits include:
Do you want to learn more?
If this job sounds appealing, please send your resume and cover letter by clicking "Apply".
To dig deeper into the Grundfos universe, follow us onLinkedIn ) orYoutube ) , and to get to know some of your future colleagues and why they love working at Grundfos, check outMeet our people )
We look forward to hearing from you.
About Grundfos
Grundfos is one of the world's leading water technology companies with more than employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners – however you identify and whatever your background is.
Grundfos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensations and training.
