-
Executive Assistant
1 settimana fa
Process Factory Firenze, Italia**Process Factory** supporta l'implementazione e la verifica del sistema 4sustainability che attesta l'adesione delle aziende del fashion & luxury alla roadmap per la sostenibilità. · Process Factory, inoltre, aderisce a Global Compact e Sistema Moda Italia ed è membro di Textile ...
-
Account Manager
1 settimana fa
Wyser Firenze, ItaliaFor our client, a market leader in its sector, we are looking for an Account Manager for the Health division of healthcare facilities, who will carry out sales and loyalty activities for acquired customers and development of new business in the clinics and areas of Central Italy ...
-
Customer Success Specialist
1 settimana fa
The Data Appeal Company Firenze, ItaliaThe Data Appeal Company is a highly technological company that transforms geospatial, sentiment and market data into useful and valuable information, making it simple and accessible for everyone. A dynamic and rapidly expanding reality, part of the **Almawave group**. · To suppor ...
-
Account Manager for North-west and Central Area
3 giorni fa
Giunti Psychometrics Firenze, ItaliaSCIENTIFIC KNOWLEDGE FOR THE DEVELOPMENT AND WELL-BEING OF PEOPLE AND ORGANIZATIONSGiunti Psychometrics is a European leader in psychological assessment and associated services. Our overall vision is to deliver "scientific knowledge for the development and wellbeing of people and ...
-
Fi Assistant Ii
2 giorni fa
Aon Corporation Provincia di Firenze, Toscana, ItaliaPosting Description: · Aon on Suomen johtava yritysjohtajien neuvonantaja riskienhallinnassa, henkilöstöeduissa ja vakuuttamisessa. Suunnittelemme ja ostamme suomalaisten yritysten riskeille turvaa vuosittain kymmenien miljardien eurojen arvosta. Aonissa työskentelee maailmanlaaj ...
-
Global Key Account Manager Food Adriatic
3 giorni fa
bioMérieux sa Firenze, ItaliaA world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety. · Our teams working across our digital transformation and ...
-
002 fir sales Repre
1 settimana fa
bioMérieux sa Firenze, ItaliaA world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety. · Our teams working across our digital transformation and ...
-
Sales Representative
1 settimana fa
bioMérieux sa Firenze, ItaliaA world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety. · Our teams working across our digital transformation and ...
-
App Consultant
1 settimana fa
ShippyPro Firenze, Italia**About us** · At ShippyPro, we're not just building a product; we're revolutionizing the shipping and logistic landscape. Our journey began with a vision to "Make people work better", and today, we stand at the forefront of a rapid growth trajectory that's reshaping the way that ...
-
Global Commercial Excellence Director
1 settimana fa
bioMérieux Firenze, Italia**Global Commercial Excellence Director M/F/NB**: · Location: Firenze, Italy · Position Type: Unfixed Term · Job Function: Executive/Strategy & Business Development · bioMérieux S.A. · Global Commercial Excellence Director M/F/NB · As a key member of the Commercial Operations Exc ...
-
B2b Sales Manager
1 settimana fa
Ditta Artigianale Firenze, Italia**COMPANY BACKGROUND**: · Ditta Artigianale ("Ditta") is Italy's preeminent artisanal specialty coffee roaster. Founded in 2013 by Francesco Sanapo (world-renowned barista and roaster) and Patrick Hoffer, Ditta brings high quality coffees to Italy and the world with a focus on to ...
-
Admissions Officer
3 giorni fa
Florence Bilingual School Firenze, Italia**Florence Bilingual School **is a bilingual Italian/English School that has been active since 1973 and is accredited by Cambridge International Education promoting an educational approach and curriculum aimed at the development of each student's confidence, creativity, and auton ...
-
Client Advisor Firenze
1 settimana fa
Loro Piana Firenze, ItaliaCompany: Loro Piana · - Country / Region : Italia · - City : Florence · - Business group: Moda e pelletteria · - Contract type: Impiego a tempo determinato · - Function: Vendite · - Experience required: Almeno 3 anni · - Reference No.: LORP01996 · - Date of publication: · POSITI ...
-
Account Executive
1 settimana fa
MessageBird Provincia di Firenze, Toscana, Italia**Transform the communications world**: · We're proud (and excited) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). · - ** What's my job title?** Account Executive - Nordics · - ** What type of contract will I be on?** ...
-
Enterprise Account Executive
1 settimana fa
MessageBird Provincia di Firenze, Toscana, Italia**Transform the communications world**: · We're proud (and excited) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). · - ** What's my job title?** Enterprise Account Executive - Nordics · - ** Where in the world? **You ...
-
Future Electronics Firenze, Italia**Looking for a challenging new role and career development as a;** · **STRATEGIC ACCOUNT MANAGER** · If the answer is yes then Future Electronics wants to hear from you We are currently looking to employ a Strategic Account Manager to join our EMEA team in Firenze,Italy. · We kn ...
-
Key Account Manager Oem
1 giorno fa
Powersoft S.p.A. Scandicci, Italia**Posizione**: · In line with both our growth and business development, we are further expanding our company by researching for our Sales Department a: · **Key Account Manager OEM** · **Requisiti**: · **RESPONSIBILITIES** · - Manage a portfolio of OEM Key Accounts to achieve long ...
-
Marketing Executive
1 settimana fa
Projest Prato, ItaliaProjest SpA, Società operante nel settore della consulenza per la gestione aziendale in particolare nell'area dell'ingegneria dei sistemi informativi, dello sviluppo di software applicativi e della automazione dei processi aziendali, nell'ottica di potenziare il proprio organico, ...
-
Lead Management Specialist
4 giorni fa
X-Rite Pantone Prato, ItaliaThis is us · Danaher's Product Identification Platform is comprised of Videojet, Pantone, Esko, X-Rite, Foba and Linx, a group of technology companies dedicated to helping customers give products unique identities. · Our businesses touch consumer, industrial, and pharmaceutical p ...
-
Internal Sales Support, Southern Europe
1 settimana fa
Carrier Pero, Italia**Country**: · Italy · **Location**: · Via Sempione, 247 c/d 20016 Pero (MI), Italy · **Role**: Internal Sales Support, Southern Europe · **Location**: Greater Milano Area · **Contract type**: Full-time, Fixed Term contract (6 months) · **About Carrier** · At Carrier we make mode ...
Senior CRM Executive - Firenze, Italia - Deliveroo
Descrizione
About the teamThis position will be part of the central CRM team, composed of 10+ specialists in CRM, dedicated to executing campaigns for local markets as well as spearheading global strategic initiatives.
The team collectively strives to expand our subscriber base and enhance engagement metrics, with a primary focus on retaining Deliveroo customers.
Serving as the voice of the customer, the CRM team directs efforts toward enhancing personalised user experiences, activating best-in-class CRM.
About the roleAs a Senior CRM Executive within the Central CRM team you'll be instrumental to developing custom CRM solutions globally and delivering complex marketing automations effectively to enhance customer experiences, improve operational efficiencies and ultimately grow our bottom line through the successful implementation of our CRM engagement roadmap globally.
Reporting to the CRM Manager, you'll operate under a hybrid work model, spending three days a week at our London HQ and the remainder working from home.
You'll sit within the Global CRM team, but work very closely with stakeholders from across the whole business, including our Product, Engineering, Local CRM and Data Science teams.
You'll be a passionate and technical marketer, who simplifies approaches to solutions and consistently puts the customer at the centre of their decision making.
You'll be the kind of person who can't wait to look at your metrics soon after a send, and you'll get excited about new ideas, new tools, new channels and new campaigns.
You'll lead kick-off meetings for new projects full of ideas (based on what we've learnt through data, competitor examples and your own inspiration).
What you'll be doingDevelopment of custom global CRM solutions using Liquid, SQL, HTML. Plus implementation of new braze functionalities eg. Whatsapp
Work with stakeholders to create and implement test strategies, including testing that optimises performance of new & existing campaigns
Automation of processes for operational excellence
Develop best-in-class working practices to improve operational rigour, documentation, knowledge sharing and stakeholder communications
Oversee complex multi-channel automations and campaigns from creation to execution, including analysis and reporting
Be an expert in data targeting, segmentation & analysis - pulling it, manipulating it and interpreting it
Management of email deliverability
Proactively communicate with stakeholders to deliver projects and ensure workloads & deadlines are managed efficiently (we love Slack channels for everything)
Conduct post campaign reporting, pulling out the most interesting lessons and using these to guide your future ideas
Requirements
Strong relevant experience with a minimum of 3 years CRM experience
Strong technical knowledge in CRM automation development
Good understanding of HTML and/or SQL
Good understanding of a scripting language eg Liquid, Ampscript, Javascript
Good communication skills and ability to coordinate with multiple stakeholders groups
Data visualisation tools & reporting
Experience with Braze or similar is a plus
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.
We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.
We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world.We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there.
We move fast, value autonomy and ownership, and we are always looking for new ideas.Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare.
Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.
Benefits are country-specific, please ask your recruiter for more information.Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be.
That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander.
All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process.We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process.
If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
