Descrizione

JOB DESCRIPTION

Organizational Setting

FAO's Human Resources Division (CSH) provides HR strategies, policies, tools, guidance and oversight to FAO Offices worldwide to ensure that the Organization attracts, develops and retains a diverse, skilled and highly motivated workforce, delivering on the mandate of the Organization. Over the next years, CSH will focus on developing and implementing a people centered strategy, and positioning HR as a strategic partner contributing to the achievement of the mandate of FAO.

The Human Resources Division is composed of two main clusters (i) the Integrated Talent Management, providing advice and managing position management, recruitment, mobility, staff development and training, performance management and social security; and (ii) the HR Strategy and Policy, providing HR strategic guidance, policy and oversight.

FAO International Consultant and Call purpose

A consultant/PSA is engaged by the Organization to provide expertise, skills and/or knowledge for the performance of a specific task or piece of work, which would be short-term by nature. The assignments may involve full-time or part-time functions. The possibility of extension is subject to satisfactory performance and dependant on the availability of resources and the needs of the Organization. Home-based assignments can require travel and missions to HQ. Individuals who meet or exceed the requirements of the Call determined through an interview process will be included in the CSH divisional roster that will be used to source future vacancies within the technical requirements covered by the Call.

The purpose of this call is to identify suitable qualified and experienced consultants and/or PSA Subscribers to populate a roster for the Learning and Development Specialists profile.

Reporting Lines

Selected applicants will work under the overall guidance of the Senior Human Resources Officer, and under the direct/functional supervision of the Human Resources Officer, working in close collaboration with other FAO Divisions.

Technical Focus

Learning and Development, Digital Learning, Instructional Design, Management and Leadership Development

Tasks and responsibilities

The consultant/PSA will contribute and provide support to the implementation of learning initiatives according to the latest trends and best practices, as well as support with communication, monitoring and reporting, and knowledge management.

Given the broad skillset and expertise required, the assigned tasks and responsibilities related to the Learning and Development Specialist may include one or more of the following:

Instructional Design, Project Management, Management & Leadership Development

• Provide guidance and expertise to Subject Matter Experts (SMEs) and to focal points on the development of learning solutions (e.g. learning needs analysis, formulation of learning objectives and indicators, identification and development of appropriate design and delivery mechanism to meet needs of target audience, guidance in development of programs, evaluation of learning outcomes and business impact);

• Advise and support on the design and delivery of management and leadership development initiatives including coaching and self-assessment tools;

• Contribute to the design and facilitation of events, including workshops, webinars and briefings;

• Design training curriculum/activities centred around current and emerging instructional technology and workforce trends;

• Ensure that best practice methods and approaches are reflected in the learning solutions created, and provide advice and guidance on the best use of a range of online learning tools (e.g.: Articulate Storyline, etc.);

• Develop information products to support decision making during project progress review exercise and develop materials for advocacy, knowledge sharing, learning promotion as well as for communicating results;

• Analyse current and emerging technologies for viability within instructional/classroom settings (e.g. mobile app, AI, VR, etc);

• Support the development of learning/HR metrics;

Digital Learning

• Guide and advise on how to leverage FAO's Learning Technology Ecosystem to best effect;

• Assist in the ongoing configuration and administration of the Learning Management System (LMS);

• Integrate resources as appropriate with FAO'sLMS;

• Support learning technology enhancements to the LMS towards ensuring an upgraded learning experience;

• Create compelling online communication to increase awareness and take-up of learning solutions;

• Prepare statistics and analytics on the use of learning-related data including ad hoc reports;

• Advise internal clients on the conversion of face-to-face training into digital learning formats;

• Implement accessible tools for persons with disabilities (desirable);

• Perform other duties as required.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING

Minimum Requirements

• University or Technical degree in Human Resources Management, Learning and Development, Learning Technology, Engineering, Computer Science, Informatics, or related fields.

• At least 2 years of professional experience in Human Resources Management-related initiatives.

For PSA: Working knowledge of English

For Consultants: Working knowledge of English and limited knowledge of one of the following, French, Spanish, Arabic, Chinese, or Russian.

FAO Core Competencies

• Results Focus

• Teamwork

• Communication

• Building Effective Relationships

• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Strong project management skills with the ability to manage multiple projects at the same time and accomplish tasks to completion;

• Knowledgeable and up to date on the latest trends in learning and development and how these can be applied;

• Proven ability to understand the needs of an organization and identify creative solutions;

• Knowledge and experience in the use of technology and systems to perform operational duties;

• Excellent communication (verbal and written) skills;

Selection Criteria

• Experience in project management and working with systems;

• Experience in working across all phases of learning design and delivery;

• Understanding of eLearning standards (SCORM) and accessible learning;

• Experience in leveraging learning technology, online tools and LMS in the design and delivery of learning programs;

• Experience in the usage of computers and office software packages (e.g. MS Office)

Desirable

• Working experience in UN agencies and/or other international organizations.

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